Marcella Garcia
San Antonio,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Seeking for a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experience with customer support and administrative tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Blossom Center For Children
10.2023 - Current
- Applied specialized behavior approaches to implement behavioral strategies.
- Observed, monitored and recorded maladaptive behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Used Rethink to document patient information, progress notes, data and treatment plans.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
Residential House Manager
Private Residence
05.2017 - Current
- Managed day-to-day operation of home.
- Provided crisis management and intervention during emergency situations.
- Scheduled physician and other appointments, providing transportation to each visit.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Assisted with light housekeeping duties as well as running errands.
- Assisted children with homework assignments and special projects across different subjects.
- Built positive and nurturing environments to support child social and emotional growth.
Bakery Clerk
Bakery Cafe
02.2016 - 04.2017
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Inspected goods to establish accurate pricing and labeling.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Receptionist
Beauty Salon
03.2015 - 11.2015
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled cash transactions and maintained sales and payments records accurately.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Tracked employee vacation, sick and personal time.
Law Student Intern
Sorocaba Cityhall
11.2013 - 01.2015
- Researched statutes and laws to support compliance and legal risk management.
- Reviewed legal information and proofed documentation for errors.
- Organized legal filing system to maximize efficiency.
- Performed legal and general research, drafting memoranda, and correspondence.
- Attended depositions and court proceedings and prepared summaries on cases.
- Analyzed facts and case law to determine possible defenses for clients.
- Prepared accurate pleadings, motions and briefs for review by partner attorneys.
- Assisted in developing processes to expedite legal procedures.
- Sorted legal documents, filing and case materials in clear, orderly systems.
Education
High School Diploma -
Colegio Politecnico De Sorocaba
Sorocaba, SP - BrazilSkills
Organization and Time Management
Attention to Detail
Multitasking Abilities
Dependable and Responsible
Critical Thinking
Interpersonal Skills
Adaptability and Flexibility
Organizational Skills
Certification
- RBT - Registered Behavior Technician
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Registered Behavior Technician
Blossom Center For Children
10.2023 - Current
Residential House Manager
Private Residence
05.2017 - Current
Bakery Clerk
Bakery Cafe
02.2016 - 04.2017
Receptionist
Beauty Salon
03.2015 - 11.2015
Law Student Intern
Sorocaba Cityhall
11.2013 - 01.2015
High School Diploma -
Colegio Politecnico De Sorocaba
- RBT - Registered Behavior Technician
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