Briana Zaragoza
San Antonio,TX
Summary
Dynamic HR Director with a proven track record at Blossom Center for Children, enhancing workforce optimization and implementing innovative HR solutions. Excelled in payroll management and fostering collaborative environments. Demonstrated adaptability and expertise in HR analytics, significantly improving recruitment and onboarding processes.
Overview
13
13
years of professional experience
Work History
HR DIRECTOR/GENERALIST
Blossom Center for Children
San Antonio, TX
10.2016 - Current
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Implemented systems for tracking employee performance metrics against set objectives.
- Implemented innovative solutions for streamlining processes, such as applicant tracking systems or automated timekeeping software.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Developed and implemented human resources policies, procedures, and best practices.
- Collaborated closely with department heads on strategic planning initiatives related to workforce optimization.
- Provided guidance to managers on legal issues related to recruitment, hiring, termination, and disciplinary actions.
EXECUTIVE ASSISTANT TO THE CHIEF EXECUTIVE OFFICER
ATW Investments
San Antonio, TX
01.2016 - 10.2016
- Provided administrative support to the CEO in all aspects of daily operations.
- Exhibited strong organizational skills to manage multiple projects simultaneously.
- Actively collaborated with senior leadership to develop efficient office processes and procedures.
- Assisted in preparing reports, memos, letters, financial statements, presentations, and spreadsheets.
RETAIL SALES CONSULTANT
AT&T Mobility
San Antonio, TX
08.2012 - 10.2015
- Provided friendly and knowledgeable assistance to customers on the sales floor
- Assisted customers with selecting merchandise based on individual needs and preferences
- Demonstrated strong communication skills when interacting with customers to build relationships and ensure satisfaction
- Mastered point-of-sale systems, including cash register operations and credit card processing
- Collaborated with team members to ensure efficient store operations
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - HUMAN RESOURCES MANAGEMENT
University of the Incarnate Word
San Antonio, TX12.2018
BACHELOR OF BUSINESS ADMINISTRATION - Management
University of the Incarnate Word
San Antonio, TX12.2015
Skills
- Payroll management and administration
- HR analytics
- Advising department managers
- Human Resources Policy Development
- Staff Compensation and Benefits Management
- Adaptable to changing conditions
- Performance Review Management
- Recruitment and hiring
- Onboarding, Training and Development
- Personnel Information Systems
- Skilled in Microsoft Office
References
References available upon request.
Timeline
HR DIRECTOR/GENERALIST
Blossom Center for Children
10.2016 - Current
EXECUTIVE ASSISTANT TO THE CHIEF EXECUTIVE OFFICER
ATW Investments
01.2016 - 10.2016
RETAIL SALES CONSULTANT
AT&T Mobility
08.2012 - 10.2015
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - HUMAN RESOURCES MANAGEMENT
University of the Incarnate Word
BACHELOR OF BUSINESS ADMINISTRATION - Management
University of the Incarnate Word
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