Marcella Figueredo
Seneca,SC
Summary
I am currently looking for a customer service position within your company assisting customers like receptionist, hostess, retail, office assistant. I am a very helpful person with great customer service, patience, as well as good communication skills. Reliable and upbeat.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Receptionist
Lake Keowee CDJR
Seneca, SC
06.2023 - 12.2025
- Managed front desk operations and coordinated daily receptionist activities.
- Assisted in training new receptionists on organizational protocols and systems.
- Maintained a professional and welcoming reception area for all guests.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
Retail Associate
Cato Fashions
Seneca, SC
10.2022 - 06.2023
- Straightened and organized merchandise, greeted customers, helped locate merchandise, stocked merchandise, arranged according to size and color.
- Helped customers complete purchases, and join reward programs, managed cash register after end of shift to balance.
Hostess/Event
Blue Martini Kendall
Kendall, Miami
02.2020 - 07.2022
- Hostess / Bottle Service reservations/ Event preparer / Theme Décor Specialist
Cooper's Hawk Winery
Doral, Miami
10.2019 - 02.2020
- Seating Guest / Confirming reservations/ Organizer / Received extensive Wine Education
Office Assistant
Skyline Lien Search
02.2015 - 10.2019
- Edited documents, interacted with customers by phone, email, and provide information, reviewed files, other documents.
- Received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff, input data into databases, created purchase orders and tracked invoices to avoid missed or delayed shipments.
Education
Nail Tech Certificate - Nail Technician
The English Center - Miami-Dade County Public Schools
Coral Gables, FL04.2012
High School Diploma -
Miami Coral Park Senior High School
Miami, FL06.2010
Skills
- Experienced in Customer Service
- Impeccable time management, organized,
- Responsible, task oriented
- Trustworthy, friendly, great personality
- Cash Register Operations
- Strong Communication and Interpersonal Skills
- Cleaning and Sanitizing
- Retail Knowledge
- Bilingual
Languages
- Spanish
- English
Certification
Graduation Date of June 2010 The English Center Miami Graduation Date of October 2012
Timeline
Lead Receptionist
Lake Keowee CDJR
06.2023 - 12.2025
Retail Associate
Cato Fashions
10.2022 - 06.2023
Hostess/Event
Blue Martini Kendall
02.2020 - 07.2022
Cooper's Hawk Winery
10.2019 - 02.2020
Office Assistant
Skyline Lien Search
02.2015 - 10.2019
Nail Tech Certificate - Nail Technician
The English Center - Miami-Dade County Public Schools
High School Diploma -
Miami Coral Park Senior High School