Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcella Horne

Kempner,TX

Summary

Adaptable professional with solid experience in customer service and data entry. Known for improving customer satisfaction via clear communication and teamwork. Ready to use expertise to boost operational efficiency and foster positive customer interactions.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Customer Service Cashier

Walmart
Copperas Cove, TX
03.2026 - 08.2026
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Monitored inventory levels at registers, facilitating timely restocking of merchandise.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances through diligent record-keeping.

Swim Instructor

ASYMCA
Harker Heights, TX
07.2023 - 11.2025
  • Organized and coordinated individual and recurring lesson schedules.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Trained junior instructors on effective teaching methods and class management strategies.
  • Took notes on the strengths and weaknesses of each child in class to track progress.

Education

No Degree -

Central Texas College
Killeen, TX

High School Diploma -

CE Ellison High School
Killeen, TX
04-2025

Skills

  • Data entry proficiency
  • Customer service
  • Patience and composure
  • Cash handling
  • Customer satisfaction
  • Reliability and punctuality

Certification

  • Adobe Certified Professional, Adobe Creative Cloud - 2024

Timeline

Customer Service Cashier

Walmart
03.2026 - 08.2026

Swim Instructor

ASYMCA
07.2023 - 11.2025

No Degree -

Central Texas College

High School Diploma -

CE Ellison High School