Marcella Nicholson
The Nail Peddler
Thornton,CO
35
years of professional experience
Proven sales manager with a track record of achieving revenue targets through strategic planning and team development.
Work History
Owner
35 Years 3 Months- Fostered relationships with key clients, resulting in increased customer loyalty and retention.
- Managed daily operations and ensured high-quality customer service standards.
- Developed and implemented marketing strategies to increase customer engagement and sales.
- Trained and mentored staff on nail techniques and customer service best practices.
- Established supplier relationships to ensure timely procurement of materials and products.
- Enhanced client retention through personalized services and follow-up communication strategies.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma
Skills
Product knowledge
Market analysis
Goals and performance
Relationship building
Motivation techniques
Communication skills
Timeline
Owner
The Nail Peddler
04.1991 - 07.2026Read More
Frankfort
High School Diploma
Read More