Marcella Suhanosky
Brookline
Summary
Dynamic server dedicated to fostering connections and delivering exceptional dining experiences. Committed to creating a warm and welcoming atmosphere with a strong focus on order management, payment processing, and strategic upselling. Expertise in menu knowledge enables tailored recommendations that cater to individual guest preferences, while a keen awareness of dietary needs ensures compliance with food safety standards.
Im outgoing child caregiver grounded in humanistic values, who places importance on providing encouragement and kindness. I'm always seeking to gain life skills and experiences to broaden my perspective, allowing me to grow and expand my community. I am proficient at guiding playtime, leading exercise activities and teaching rules. I place emphasize on developing a creative outlook to keep children engaged with long-term fun activities.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Beacon Hill Books And Cafe
05.2023 - Current
- Customer satisfaction by providing attentive service and anticipating guest needs.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Cashier/Barista
Rifrullo Cafe
05.2018 - 06.2025
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Teacher's Assistant
Jumpstart AmeriCorps
09.2024 - 05.2025
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Completed daily reports on attendance and disciplinary performance.
Aupair
Private Employeer
08.2023 - 06.2024
- Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Improved child's language skills through engaging conversations and interactive language games.
- Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Household chores
Retail Worker
Studio Carta
09.2022 - 06.2023
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Packaging product design
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Education
High School Diploma -
Brookline High School
06.2023
Bachelor of Arts - Elementary Education
Emmanuel
Boston, MA05-2028
Skills
- Service quality
- Order taking
- Guest engagement
- Safety Awareness
- Activity Planning
- Cleaning Procedures
- Social Skills Development
- Toddler care experience
- Food hygiene
- Customer service
Timeline
Teacher's Assistant
Jumpstart AmeriCorps
09.2024 - 05.2025
Aupair
Private Employeer
08.2023 - 06.2024
Restaurant Waiter
Beacon Hill Books And Cafe
05.2023 - Current
Retail Worker
Studio Carta
09.2022 - 06.2023
Cashier/Barista
Rifrullo Cafe
05.2018 - 06.2025
High School Diploma -
Brookline High School
Bachelor of Arts - Elementary Education
Emmanuel
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