Marcelle Sykes
Detroit
Summary
Compassionate Nursing Assistant committed to addressing medical and personal needs of patients. Proven track record in delivering high-quality care to diverse populations. Strong focus on patient safety and satisfaction with facility services. Recognized for exceptional bedside manner and efficient charting skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Corewell Health
Royal Oak
02.2023 - 07.2025
- Ensured compliance with infection control policies to maintain a safe environment.
- Educated patients on nutrition and hygiene to promote health awareness.
- Performed EKGs, phlebotomy, and laboratory tests as directed by physician or RN.
- Assisted patients with daily living activities, including bathing and dressing.
- Reported changes in behavior or physical condition to nursing staff promptly.
- Organized medical supplies to ensure adequate stock levels during shifts.
- Responded to emergencies with appropriate first aid measures.
- Obtained and documented patient vital signs for accurate monitoring.
Nursing Assistant (CNA)
Henry Ford Health
Detroit
08.2023 - 02.2024
- Delivered emotional support and counseling to family members throughout treatment periods.
- Collected specimens for laboratory testing, including urine samples and blood draws.
- Ensured proper functioning of all equipment prior to usage.
- Documented nursing assessments, treatments, and follow-up care to enhance patient safety.
- Assisted nursing staff with patient care tasks, including bathing and vital sign monitoring.
- Protected patients and staff from injury during transfers using appropriate techniques.
- Participated in research protocols aimed at improving quality of life for cancer patients.
- Performed wound dressing changes following established standards of practice.
Caregiver
Family 1st Homecare
Detroit
04.2022 - 12.2023
- Provided personal care, companionship, and homemaking assistance to clients in need.
- Monitored changes in behavior or physical condition, reporting findings to supervisor promptly.
- Developed respite care plans based on availability of family members and caregivers.
- Ensured proper nutrition by preparing meals, grocery shopping, and monitoring food intake.
- Delivered emotional support for clients experiencing depression or anxiety related to illness.
- Assisted with ambulation during transfers from bed to chair or wheelchair.
- Created a safe living environment by communicating concerns with family and staff.
- Followed safe lifting techniques during resident transportation and laundered clothing to prevent infection.
Customer Service Representative
State Farm Mutual Automobile Insurance Company
Troy
10.2022 - 06.2023
- Maintain customer accounts and record account information.
- Oversee customer financial accounts and process customer adjustments.
- Make product recommendations or services to customers based on their needs and preferences
CNA - Certified Nursing Assistant
The Orchard OF SAMARITAN
Detroit
01.2022 - 09.2022
- Educated patients on self-care techniques to promote independence.
- Recognized and reported signs of abuse or neglect per policy.
- Responded promptly to patient call lights and requests for assistance.
- Observed and documented physical or emotional changes in patients for medical staff review.
- Utilized mobility devices for safe patient transportation.
- Distributed nourishment and hydration to residents as needed.
- Assisted residents with bathing and dressing to enhance personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Manager
Popeye's Restaurants
Detroit
03.2020 - 12.2021
- Achieved department objectives through effective staff management and activity evaluation.
- Recruited, selected, oriented, and trained employees to enhance team performance.
- Assigned tasks based on assessments of team members' skillsets for optimal efficiency.
- Scheduled interviews and conducted reference checks for potential candidates before hiring.
- Negotiated contracts with vendors to ensure timely delivery of goods and services.
- Analyzed customer feedback data to create actionable plans for service improvements.
- Maintained comprehensive records of employee attendance, payroll, and vacation requests.
- Established efficient workflow processes throughout the organization.
Education
CNA PROGRAM
Gentian Scott, LLC
Detroit, MI12.2022
High School Diploma -
Denby High School
Detroit, MI06-2022
Skills
- EKG administration
- Phlebotomy techniques
- Patient monitoring
- Wound care
- Safety compliance and protocols
- Basic life support
- Feeding assistance
- Patient services
- End-of-life care
Certification
- CPR Certification
- CNA
- BLS Certification
Languages
Spanish
Limited
Timeline
Nursing Assistant (CNA)
Henry Ford Health
08.2023 - 02.2024
Patient Care Technician
Corewell Health
02.2023 - 07.2025
Customer Service Representative
State Farm Mutual Automobile Insurance Company
10.2022 - 06.2023
Caregiver
Family 1st Homecare
04.2022 - 12.2023
CNA - Certified Nursing Assistant
The Orchard OF SAMARITAN
01.2022 - 09.2022
Manager
Popeye's Restaurants
03.2020 - 12.2021
CNA PROGRAM
Gentian Scott, LLC
High School Diploma -
Denby High School
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