Marcelle Thompson
East Setauket,NY
Overview
35
35
years of professional experience
Work History
Laundry Supervisor
Brite N Clean Laundromat
Hyattsville, MD
04.2018 - Current
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Received and counted clothing items to provide fees and date of pick up for customers.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Delivered superior customer service by responding to inquiries and complaints.
- Helped customers with choosing appropriate cleaning cycles and techniques.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Shipping Agent
August Management Service
Georgetown , Guyana
04.2003 - 02.2016
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Resolved any customer inquiries or complaints to restore satisfaction.
Sales Associate - Supervisor
Berbice Mining Enterprise
Berbice, Guyana
1989.01 - 1999.04
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
North Georgetown Secondary School
Georgetown, Guyana05.1989
Skills
- Supply Management
- Customer Service
- Work Prioritization
- Problem-Solving
- Teamwork and Collaboration
- Team Leadership
- Verbal and Written Communication
- Department Coordination
- Resolve Complaints
Timeline
Laundry Supervisor
Brite N Clean Laundromat
04.2018 - Current
Shipping Agent
August Management Service
04.2003 - 02.2016
Sales Associate - Supervisor
Berbice Mining Enterprise
1989.01 - 1999.04
High School Diploma -
North Georgetown Secondary School
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