Marcellus Spillers
Midvale,UT
Summary
- Searching for a posiHon where I can uHlize my skills in communicaHon, research management and leadership. With over 20 years’ experience as a customer service representaHve. Highly moHvated to geSng the job done right. While working independently and as a team effecHvely and efficient HIGHLIGHTS OF QUALIFICATIONS
- Strong skills in excel, proficiency, team liaison, strong verbal communicaHon.
- Fast learner, hard worker, reliable, conflict resoluHon.
- 20 years’ experience in customer service, team leading, mentoring, coach
Overview
17
17
years of professional experience
Work History
Talent AcquisiEon Partner
Bridge Investment Group
Sandy, UT
08.2021 - 07.2023
- Recruit candidates for mulHple posiHons
- Assisted with the summer internship program
- Worked on the onboarding process.
Recruiter/ On – Site Manager
Elwood Staffing
Ogden, UT
04.2019 - 04.2021
- Recruit associates for mulHple clients assigning to jobs, payroll, worker’s comp filing, also assisHng clients and finding qualified candidates for job opportuniHes.
Paralegal
Lexington Law
Salt Lake City, UT
01.2019 - 02.2019
- Conducted inbound calls, clients were advised of credit repair services, assisted clients with credit reports, and Credit inquires
DISPATCHER /Member Services
AAA/ Clearfield
, UT
09.2015 - 12.2018
- Answer calls from me members for emergency road services, also dispatched tow trucks to assist members with Hre changes, Bafery changes, flat Hres etc
- Also assisted members with their accounts and making sure account and demographic informaHon was updated.
Customer Care Associate/ Account Manager
OHs Spunkmeyer / Aryzta
Ogden, UT
04.2010 - 07.2015
- Conducted inbound and outbound calls, placing orders for customers as well as providing adequate customer informaHon and services, handled naHonal accounts through email, fax and voicemail orders
- Managed my own accounts for exisHng customers.
ResidenEal Aide Aide
Weber Human Services
Ogden, UT
03.2008 - 10.2009
- Clients with substance, physical and mental abuse and/or disabiliHes, Monitor clients and their daily acHviHes
- Such as school and meals, administer drug test and medicaHon, monitor the wellbeing of all clients, coordinated transportaHon for client’s doctor’s appointments.
Teleperformance USA
Ogden, UT
12.2006 - 01.2008
Education
Medical Assistant, MA - undefined
United EducaHon InsHtute
8.1998
Timeline
Talent AcquisiEon Partner
Bridge Investment Group
08.2021 - 07.2023
Recruiter/ On – Site Manager
Elwood Staffing
04.2019 - 04.2021
Paralegal
Lexington Law
01.2019 - 02.2019
DISPATCHER /Member Services
AAA/ Clearfield
09.2015 - 12.2018
Customer Care Associate/ Account Manager
OHs Spunkmeyer / Aryzta
04.2010 - 07.2015
ResidenEal Aide Aide
Weber Human Services
03.2008 - 10.2009
Teleperformance USA
12.2006 - 01.2008
Medical Assistant, MA - undefined
United EducaHon InsHtute
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