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Born in Gary,Indiana; raised in Indianapolis from 2002 until now. The city opened me up to many opportunities; but my background followed me here. Many males before me in my family line wasn't successful in the legitimate business world. Men were depending on the illegal business trade. I've managed to alter my life before I ended up end a cell or coffin before retirement. Im a dedicated working father, and an intelligent growing man.

Ready to learn and experience something new. Hopefully it will help me grow also. By taking on a new role I wish to develop the trust, respect of the crew. Offer them support along with encouragement to help them be better crew. Hopefully will make them feel like it can be a fun, awesome place to work. A place where we have to take the bad along with the good. Reassuring it’s good to see past the bad because it's not all bad. They also need to know there is a time to be serious. There is time to be fun and crack up have good time. There is times which we are able to mix the two together. Just need to be able know the difference in the three. I would like to be able to do all these things and more if it's possible. I will try my best to accomplish all the task which are given to me. I will also jump in there and help the crew accomplish the
task they need to complete.

Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Dynamic sales professional with a passion for client relationships and customer service. Possesses an entrepreneurial drive and enthusiasm for success, along with experience in the retail sector. Committed to providing consistently high level of customer service, with a knack for quickly building rapport with clients.

Driven Shift Lead Manager with 6+ years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Proficient management delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in customer relations, employee delegation
Reliable employee seeking assistant management position. Offering excellent communication and good judgment.
Proactive and meticulous Job Title with over Number years of experience in Type industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Teacher
- Developed a curriculum that boosted student test scores
- Improved academic performance of underperforming students
- Conducted workshops on classroom management for peers.
Shift Lead
- Supervised a team of 10, increasing efficiency
- Implemented upselling strategies, raising sales
- Resolved customer and staff conflicts, ensuring satisfaction.
- Trained new hires, achieving a 90% retention rate.
Store Associate
- Awarded Employee of the Month for exceptional customer service.
- Reduced inventory discrepancies by 20% through audits.
- Consistently met personal sales goals, increasing revenue by 10%.
- Maintained 100% accuracy in cash handling procedures.

MARCELO PEPPER

Work History

Shift Manager

Crew Member

Quality Control

Machine Operator

Housekeeper

Education

High School Diploma

Business Administration 2 years

Arts 3 years

Skills

LANGUAGES

Timeline

Shift Manager

Crew Member

Quality Control

Machine Operator

Housekeeper

Vicente Rocafuerte University

University of the Arts

Cristóbal Colón

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