Marcelo Madueno
San Jose
Summary
Dedicated and adaptable junior student with a proactive attitude, and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Service and Engagement TM
Target
San Jose
11.2024 - Current
- Managed cash register operations including ringing up items, discounts, voids, returns and refunds.
- Performed daily cash handling tasks such as till balance, safe reconciliation, and preparation of bank deposits in a fast-paced retail environment.
- Achieved a 90%+ on-time rate for Drive Up orders by ensuring quick, accurate, and customer-focused delivery to vehicles.
- Recognized by management and HR for quick learning abilities, and a strong work ethic.
Food Server
California Pizza Kitchen
Palo Alto
07.2021 - 12.2023
- Promoted additional menu items or specialty drinks through suggestive selling techniques.
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Provided exceptional service to high volume of daily customers.
Team Member
Burguer King
Levittown
08.2016 - 12.2016
- Guided customers in selecting menu items and addressing ingredient inquiries.
- Adapted to company culture and local customs to enhance customer interactions.
- Communicated effectively with kitchen staff regarding order details.
Education
Business Management
Menlo College
AthertonSkills
- Cash handling
- POS transactions
- Time management
- Customer engagement
- Computer skills
Accomplishments
- Recognition for great work attitude, consistency and work ethic.
- Helped to achieve great on time deliveries and customer satisfaction in target for the month of January.
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Service and Engagement TM
Target
11.2024 - Current
Food Server
California Pizza Kitchen
07.2021 - 12.2023
Team Member
Burguer King
08.2016 - 12.2016
Business Management
Menlo College
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