Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Marcelo Mounetou

San Angelo,TX

Summary

Dynamic and dedicated professional with a strong work ethic and problem-solving skills, honed at El Capataz. Proven ability to enhance customer satisfaction as a Food Runner and streamline operations as an Assistant. Recognized for teamwork, time management, and safe food handling in high-pressure environments. Committed to delivering exceptional service and fostering collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Runner

El Capataz
01.2025 - 03.2025
  • Delivered food orders promptly to ensure customer satisfaction and dining experience.
  • Collaborated with kitchen staff to streamline order accuracy and efficiency.
  • Communicated effectively with team members to coordinate service during peak hours.
  • Monitored guest needs throughout the dining experience, providing timely assistance as needed.
  • Participated in training new food runners, fostering a collaborative work environment.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Greeted customers and provided outstanding customer service.

Assistant

El Capataz
12.2020 - 11.2023
  • Coordinated daily administrative tasks to enhance office efficiency and workflow.
  • Managed scheduling and logistics for meetings, ensuring seamless communication among team members.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

Education

Alexander High School
Laredo, TX

No Degree - Commercial And Digital Music

Sotos Music School
Laredo, TX
05-2029

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Sense of urgency
  • Problem-solving
  • Safe food handling
  • Cleanliness

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.

Certification

  • Microsoft Word and Excel Training - 2021

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Food Runner

El Capataz
01.2025 - 03.2025

Assistant

El Capataz
12.2020 - 11.2023

Alexander High School

No Degree - Commercial And Digital Music

Sotos Music School
Marcelo Mounetou