Marcelo Ortiz
Yonkers
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
10
10
years of professional experience
Work History
Associate
Carolinas Desserts
01.2014 - Current
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Wrapped, boxed and weighed bakery department products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opening/Closing
- Lifting and carrying
Crew Member
Chipotle
02.2023 - 12.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Observed customer purchases in line and differentiated between standard portions.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Became familiar with products to answer questions and make suggestions.
Education
GED -
Irvington High School
Irvington, NY08.2022
Skills
- Product Knowledge
- Computer Skills
- Ability to Lift 40 pounds
- Customer Engagement
- Payment Processing
- Speech Clarity
- Reliable and Responsible
- Merchandising and Display
- Inventory Management
- Creative Thinking
- Sales expertise
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Chipotle
02.2023 - 12.2023
Associate
Carolinas Desserts
01.2014 - Current
GED -
Irvington High School