Marceria Gamble
Atlanta,GA
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good relationships with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
7
7
years of professional experience
Work History
Credit Card Sales Representative
Delta AMEX
12.2023 - Current
- Collaborated with team members to develop innovative marketing strategies for promoting credit card products and services.
- Provided comprehensive training sessions to new hires, enhancing their understanding of credit card features, benefits, and sales techniques.
- Negotiated favorable terms with clients by showcasing the value of diverse credit card options available based on their unique financial needs.
- Boosted customer satisfaction by effectively addressing and resolving credit card disputes and billing inquiries.
Brand Ambassador
Clear Air
03.2023 - 12.2023
- Communicated product information with confidence and educated consumers about company.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Educated trade and distributor partners regarding brand benefits, products and services.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Automotive Sales Consultant
CarMax
11.2021 - 01.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Data Entry Clerk
Chime Solutions
12.2019 - 10.2021
- Participated in weekly conference calls with management to discuss department updates and strategies.
- Maintained data entry team access log-ins and granted system permissions to approved employees.
- Reported statistics requested by senior management accounting for database growth and call volume.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Coordinated office events, seminars and meetings for staff and clients.
Customer Service Manager
Xfinity Comcast
04.2017 - 12.2019
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Controlled resources and utilized assets to achieve qualitative and quantitative targets.
Education
Associate Of Business Administration - Business Administration And Management
Georgia State University
Skills
- Sales and Marketing Expertise
- Customer Relationship Management
- Sales Expertise
- Product and Service Sales
- Time Management
Timeline
Credit Card Sales Representative
Delta AMEX
12.2023 - Current
Brand Ambassador
Clear Air
03.2023 - 12.2023
Automotive Sales Consultant
CarMax
11.2021 - 01.2023
Data Entry Clerk
Chime Solutions
12.2019 - 10.2021
Customer Service Manager
Xfinity Comcast
04.2017 - 12.2019
Associate Of Business Administration - Business Administration And Management
Georgia State University