Marcey Lefkowitz
Colorado Springs,CO
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
11
11
years of professional experience
Work History
Sales Associate
La-Z-Boy Home Furnishings & Decor
08.2019 - 03.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Stayed current on company offerings and industry trends.
- Recorded accurate and efficient records in customer database.
- Achieved or exceeded company-defined sales quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Design Consultant
Vantage Homes
03.2017 - 09.2017
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Researched and stayed current on industry trends to incorporate new products into design lineup.
- Assisted clients with budget considerations regarding products and materials.
- Conducted site visits during construction phase to ensure adherence to design specifications as well as troubleshoot any issues that arose.
- Interfaced with design team members, including contractors, consultants, fabricators and vendors.
- Specified proper product levels and materials for each project.
- Facilitated requests regarding product information, installation methods and product upgrade options.
- Prepared construction documents and details to implement design concepts.
Interior Design Consultant
HD Supply, Formerly Creative Touch Interiora
04.2012 - 03.2016
- Monitored production schedules for 17 subdivisions while adhering to assigned budget constraints per community.
- Completed 350+ house per year
- Generated new ideas with limited direction and varied internal client needs.
- Assisted in acquiring new home builder business.
- Presented design concepts through detailed sketches, renderings, and presentations, effectively communicating ideas to clients.
- Mentored new designers on company standards and best practices, contributing to overall team success.
- Assisted clients with budget considerations regarding products and materials.
- Interfaced with design team members including contractors, consultants, fabricators, vendors and architects.
- Established a network of trusted contractors to provide high-quality craftsmanship at competitive rates for clients'' projects.
- Conducted site visits during construction phase to ensure adherence to design specifications as well as troubleshoot any issues that arose.
Education
Associate of Applied Science - Interior Design
Pikes Peak Community College
Colorado Springs, CO05-2006
Skills
- Client Support
- Collaborative Teamwork
- Effective Time Management
- Analytical Problem-Solving
- Sales Enhancement
Timeline
Sales Associate
La-Z-Boy Home Furnishings & Decor
08.2019 - 03.2023
Design Consultant
Vantage Homes
03.2017 - 09.2017
Interior Design Consultant
HD Supply, Formerly Creative Touch Interiora
04.2012 - 03.2016
Associate of Applied Science - Interior Design
Pikes Peak Community College
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