Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

March Lei

Twentynine Palms,CA

Summary

Working with Rite Aid for 18 years has been a blessing for me because I realized that I love helping people. Unfortunately, Rite Aid has closed its doors. I have background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.

Overview

18
18
years of professional experience

Work History

Pharmacy Technician

Rite-Aid Pharmacy
Yucca Valley, CA
07.2007 - Current
  • Facilitated patient support through effective responses to questions about medications and health-related issues.
  • Provided education materials about medications to patients upon request.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Assisted in training new employees on pharmacy procedures.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.

Pharmacy Technician

Rite-Aid Pharmacy
Yucca Valley, CA
07.2007 - Current

Pharmacy Technician

Rite Aid Pharmacy
Yucca Valley, CA

Education

Some College (No Degree) - Business Administration

Copper Mountain College
Joshua Tree, CA

Certified Pharmacy Technician -

Pharmacy Tech Course
RITE AID CORP.

Skills

  • Pharmacy software
  • Team collaboration
  • Customer service
  • Effective communication
  • Data entry accuracy
  • Employee training
  • Problem resolution
  • Time management
  • Insurance billing
  • Medicare and medicaid process
  • Drug inventory management
  • Resolving customer issues

References

  • Roger Smith (Pharmacist) 805-501-2325
  • Janet Militar (Pharmacist) 760-220-0494
  • Jacob Boring (Store Manager) 760-413-1390
  • Heather Malagar (CoWorker/Friend) 760-424-9059
  • Manu Alexander (Best Friend) 847-744-0996

Timeline

Pharmacy Technician

Rite-Aid Pharmacy
07.2007 - Current

Pharmacy Technician

Rite-Aid Pharmacy
07.2007 - Current

Pharmacy Technician

Rite Aid Pharmacy

Some College (No Degree) - Business Administration

Copper Mountain College

Certified Pharmacy Technician -

Pharmacy Tech Course