March Manglona
Columbus,NC
Summary
Expertise Patient Financial Specialist having worked 16 years in Emergency Room Trauma Center looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Patient Financial Specialist
Mount Carmel East Hospital
12.2006 - Current
- Processing insurance claims and billing patients for services rendered by the practice, including providing medical documentation of services received.
- Explaining insurance coverage, payment options, and filing requirements to patients.
- Liaising with medical insurance providers to resolve payment issues.
- Assisting patients in understanding medical insurance benefits.
- Processing patient refunds.
- Ensuring that patients fulfill their contractual obligations with respect to payment plans.
Education
Whetstone High School
Columbus, OHSkills
- Delinquent Account Notification
- Admissions Processes
- Analytical and Critical Thinking
- Patient Advocacy
- Epic Super User
- Patient Registration
- Demographics Information
- Precision and Accuracy
- Registration Procedures
- Reviewing Patient Information
- Customer Service
- Financial Counseling
- Greeting Visitors
- Patient Profiles
Timeline
Patient Financial Specialist
Mount Carmel East Hospital
12.2006 - Current
Whetstone High School
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