Marcha Coney
Huntsville,AL
Summary
I am a 25 year old young woman with a passion for customer service. I take pride in knowing I am ultimately responsible for someone's good time. I enjoy creating memorable experiences for people. I love working in fast-paced environments, and I thrive under pressure. I am also well known for my positive and sweet attitude at work, which has gotten me lots of regulars. From mixing up a guest's favorite drink, to serving their favorite food, I can ensure that adding me to your team would be a great choice.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
Stars & Strikes
Huntsville, AL
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Provided a unique and enjoyable experience for each individual I had the pleasure of servicing.
Waitress Supervisor
Vibes Bar & Lounge
Huntsville, AL
11.2022 - Current
- Manage table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Train new hires.
- Sale bottles to tables. Upsell anywhere applicable.
- Provide a fun experience for all guest, and ensure regulars always feel at home.
- Keep up with inventory, ensure menus are cleaned each shift, and keep up with employee bank.
Education
Sparkman High School
Harvest, AL05.2018
Skills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
- Time efficiency
- Bartending
- Waitressing
Certification
I am RVP certified.
Timeline
Bartender
Stars & Strikes
09.2024 - Current
Waitress Supervisor
Vibes Bar & Lounge
11.2022 - Current
Sparkman High School