Marchelle Yates
Greenville,North Carolina
Summary
Proven track record in enhancing product quality and efficiency, notably at ThermoFisher Scientific. Expert in visual inspection and defect identification, coupled with exceptional teamwork and problem-solving skills. Achieved significant reductions in reservation errors and seamlessly adapted to various inspection lines, ensuring compliance and accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
OSD Packaging Inspector
ThermoFisher Scientific
09.2016 - Current
- Perform inspections of Vial products to ensure no defects, damage, or particulates are in the product, using a trained manipulation process.
- Job is performed in compliance with GMP and as per appropriate SOPs.
Medical Records Reviewer
Prevent Health
03.2014 - 11.2014
- Provided training and support to new Medical Records Reviewers, ensuring a smooth transition into the role.
- Reduced errors in medical records by conducting thorough and accurate audits regularly.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality of patient information during all aspects of the review process.
- Facilitated timely resolution of discrepancies identified during reviews through clear communication with relevant parties involved in patient care or documentation management processes.
Quality Assurance
ASMO Greenville of North Carolina
01.2013 - 08.2013
- Established quality assurance protocols to ensure the accuracy of tabulated results before submission.
- Coordinated with quality assurance teams to identify potential issues before they reached endusers.
- Reduced reservation errors by implementing quality assurance checks throughout the booking process.
- Collaborated with cross-functional teams to establish best practices for quality assurance processes.
Help Desk Associate
Convergys
11.2011 - 01.2012
- Streamlined help desk processes for quicker response times to support requests.
- Managed high-volume ticket queue, prioritizing urgent issues and providing timely solutions.
- Served as a reliable point of contact for end-users, addressing concerns with empathy and professionalism.
- Completed troubleshooting at off-site locations.
- Worked with TriScript to review/override patients medications, while adhering to all HIPAA regualtions.
Small Press Line Inspector
Bosch
03.2004 - 02.2009
- Demonstrated adaptability by quickly learning how to inspect a variety of products on different lines within the facility, ensuring seamless transitions between tasks when required.
- Ensured compliance with industry regulations by adhering to strict inspection guidelines and protocols.
- Accurately and efficiently entered test results in the database and maintained records for senior management viewing.
Education
Associates Degree -
Ultimate Medical Academy
Clearwater, FL06.2013
High School Diploma -
Aurora Highschool
Aurora, NC06.1981
Skills
- Visual Inspection
- Defect Identification
- Measurement techniques
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Organizational Skills
- Problem-solving abilities
- Reliability
Certification
Bronze Career Readiness Cerificate.
Timeline
OSD Packaging Inspector
ThermoFisher Scientific
09.2016 - Current
Medical Records Reviewer
Prevent Health
03.2014 - 11.2014
Quality Assurance
ASMO Greenville of North Carolina
01.2013 - 08.2013
Help Desk Associate
Convergys
11.2011 - 01.2012
Small Press Line Inspector
Bosch
03.2004 - 02.2009
Associates Degree -
Ultimate Medical Academy
High School Diploma -
Aurora Highschool
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