Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Clarke

Amesbury,MA

Summary

Focused and reliable bringing high enthusiasm and knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy for a productive work environment. I take pride in providing quality service. Skilled in addressing costumer needs and complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Bottle Server

Dean Clarke
06.2023 - 01.2024


  • Collaborated with bartenders and managers to ensure timely delivery of orders.
  • Supported needs of costumers and wait staff and attended to countless customers daily
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Barback

Kristen Pircantin
06.2022 - 06.2023
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.


  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.

Catering Server

Vinwood Caterers
06.2022 - 09.2022
  • Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
  • Supported catering team morale by consistently bringing a positive attitude and strong work ethic to each event assignment.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Inspected dishes and utensils for cleanliness.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
  • Replenished condiments and other supplies at tables and service bars.


Education

High School Diploma -

Whittier Regional Vocational Technical High School
Haverhill, MA
05.2023

Skills

  • Table setting and bussing
  • Dining area maintenance
  • Hospitality service expertise
  • Food handling
  • Food Preparation and Safety
  • Team Player
  • Excellent customer service
  • Food safety understanding
  • Strong Communication Skills

Timeline

Bottle Server

Dean Clarke
06.2023 - 01.2024

Barback

Kristen Pircantin
06.2022 - 06.2023

Catering Server

Vinwood Caterers
06.2022 - 09.2022

High School Diploma -

Whittier Regional Vocational Technical High School

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Zoe Clarke