Marci McCall
Norhtmoor,MO
Summary
Knowledgeable and efficient Certified Ophthalmic Assistant and Surgical Coordinator with proven expertise in managing and maintaining smooth patient flows. Proficient in routine workups, issue triage and diagnostic testing.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Ophthalmology Surgical Coordinator
Grin Eye Care
Olathe, KS
03.2025 - Current
- Managed patient communications, ensuring clarity on procedures and pre and post-operative care.
- Facilitated seamless communication between medical staff, administrative personnel, and patients for a well-coordinated surgical experience.
- Provided exceptional patient care by addressing concerns, answering questions, and offering emotional support throughout the surgical process.
- Verified insurance coverage and obtained pre-authorizations.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Educated patients about cataract and cornea surgeries.
- Coordinated with facilities to set up surgeries for a Cornea Specialist.
Certified Ophthalmic Assistant
Mid America Eye Center
Prairie Village, KS
11.2001 - Current
- Kept examination rooms, clinical areas and equipment clean and patient-ready.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Collected essential medical information and documented data in EHR platform.
- Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
- Set appointments, verified insurance and informed patients of important points such as pre-surgery restrictions.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Advised patients on ocular medications, dressings and contact lenses.
- Conducted follow-ups with patients to evaluate progress, promote continuity of care and improve health outcomes.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Linked vision-impaired patients to social services programs and entitlements to improve quality of living.
- Assisted during in-office surgical procedures and collected ultrasound images.
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
- Prepared patients and administered basic eye exam tests.
- Counseled patients in surgery and treatment plans.
- Assisted in LASIK/ PRK procedures in an Ambulatory Surgery Center setting
Education
High School Diploma -
North Kansas City High School
North Kansas City, MOSkills
Medical History Obtainment
Minor Surgery Assistance
Preliminary Testing
Ophthalmology Testing
Ocular Measurements
Diagnostic Testing
External Light Examination
Instrument Sterilization
Patient Interview Expertise
Physician Assistance
Friendly, Positive Attitude
Good Work Ethic
Reliable & Trustworthy
Certification
- Certified Ophthalmic Assistant, 2002-Present
Timeline
Ophthalmology Surgical Coordinator
Grin Eye Care
03.2025 - Current
Certified Ophthalmic Assistant
Mid America Eye Center
11.2001 - Current
High School Diploma -
North Kansas City High School