To obtain a fulfilling and rewarding position where I can utilize my background and experience in an attempt to make a significant contribution to my work environment and the community.
Overview
34
34
years of professional experience
1
1
Certification
Work History
RAPID HOUSING CASE MANAGER
Hillcrest Children & Family Center
01.2024 - Current
Serves as case manager and service coordinator for assigned participant
Facilitates and ensures connection to needed community services and works in collaboration with community Agencies to ensure effective communication and participant engagement
Connect assigned participants to and ensure their engagement in needed supportive services that will address barriers and challenges they face
Track participant’s engagement/ participation in supportive services, workforce development, and employment training
Completes all required case notes, housing stabilization plans, documents, files, and assigned reports related to participants/ case activity
Develop and maintain individual participants’ records/files that comply with all federal laws as well as DHS/FSA program standards
Complete comprehensive monthly budget with participants
Input participant data and program activities into the designated software database as assigned
Complete documentation for participants Quarterly Recertification
Prepare and issue all notices to participants i.e., exit, termination, and Extension notices
Enters participant housing information into HMIS within 72 hours of lease-up
Other duties as assigned
Educational 1:1 Aide
Sheppard Pratt School
01.2021 - 01.2024
I work with Students with autism who need extra assistance with learning social skills, appropriate behaviors, communication, non-verbal communication, academic skills, and much more
SPED and ASD teachers and as a support staff I must be able to practice patience with students and the students’ families to keep a positive relationship and vibe going on in the classroom
Work with an assigned student in a one-to-one relationship providing the additional structure, supervision, and instruction to assist the teacher in achieving the goals and objectives of the student's
Work independently within the guidelines and direction of the supervising teacher and provide educational support and behavior management, document student progress, and serve as an escort to students during school program activities
Assist the teacher with other students as needed
PHARMACY TECHNICIAN
CVS
01.2021 - 01.2023
I will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State, and Local laws and regulations
As a Pharmacy Technicians I’ll take important steps to ensure all medication needs and regulatory compliance standards are met for our patients, they demonstrate ethical conduct and always maintain patient confidentiality
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to fill patient prescriptions promptly, safely, and accurately all while providing caring service that exceeds customer expectations
My manager will restrict My Pharmacy Technician duties at first until I complete all requirements
Once I satisfy all requirements and expand my Pharmacy Technician duties, I can continue to build my clinical, technical, and insurance knowledge and expertise by leveraging available tools and training to build my pharmacy career
Educational 1:1 aide
Pathways School
01.2019 - 01.2021
Work with one or two students as a teacher/tutor, mentor and job coach
Coordinate lesson plans with certified special education teachers
Coordinate behavioral support with licensed therapists at the school site
Work with an assigned student in a one-to-one relationship providing additional structure, supervision, and instruction to assist the teacher in achieving the goals and objectives of the student's Individual Education Plan (IEP)
Work independently within the guidelines and direction of the supervising teacher
Provide educational support and behavior management; document student progress; and serve as an escort to students during school program activities
Assist the teacher with other students as needed
Psychiatric Rehabilitation Specialist (PRS)
Vesta, Inc.
01.2015 - 01.2019
Responsible for the direct care of mentally ill clients in the Vesta Residential or Day program
Responsible for working hands-on with clients to achieve their goals through coaching, teaching, and assistance
Provided coordination of academic and recreational activities
Understand and ensure client rights are not violated
Ensure that client care maintains a 'person-centered plan' approach
Continually monitor and assess client needs, providing feedback to the Case manager
Provide ADLs and education on nutrition, job coaching, budgeting, medication, and social skills, and skill training to clients
Implement and maintain compliance with treatment and care plans providing feedback to case managers
Provided individualized skill teaching, supportive counseling, crisis intervention, community life skill building, and case management
Provided necessary transportation to facilitate the attainment of rehabilitation goals
Conduct regular checks of water and appliance temperature
Report issues needing repair or are a safety risk to the supervisor
Maintain cleanliness standards
Compile contract documentation and incident reports as required, on time ensuring they meet organization standards
Monitored medication for clients
Inventoried medication supplies and audited medication logs
Performed three-way checks, communicated with the pharmacy, and documented errors
Maintained a pristine driving record, operated a 15-passenger company van, performed van inspections, and compiled monthly reporting on van and fleet logs as required
Senior Residential Counselor
The National Center for Children and Families
01.2010 - 01.2015
Coordinated with program staff, residents, volunteer coordinator, and community volunteers to develop consistent, therapeutic, and recreational on and off campus group activities including one monthly/quarterly group activity volunteer project for all residents
Identified individual recreational and volunteer activity needs and resources for residents
Coordinated with staff to ensure residents participated in all activities
Submitted monthly projected recreational budgets and calendar of scheduled events for approval to Program Manager
Created and completed comprehensive recreational assessments with newly admitted residents
Conducted regular focus groups with residents to identify recreational desires of GAP
Act as vehicle maintenance liaison to perform weekly inspections
Inform in writing all vehicle concerns to management and provide monthly vehicle reports and corrective action status
Provided coordination of structured daily living activities and supervision of young people, including line staff in the residential unit
Ensured that scheduled activities occurred as planned
Provided for the overall safety and care of residents through appropriate supervision of all activities
Educated adolescents on adaptive, pro-social skills and responses
Used independent living assessment to address the resident’s strengths, and weaknesses and developed plans for accomplishing tasks to achieve treatment goals
Provided behavior management and crisis intervention as required
Assist the adolescents in meeting their social, emotional, physical, spiritual, recreational, and educational needs
Worked as part of the treatment team to develop and implement the individual program plan
Counseled the adolescents weekly on individual goals and family issues
Provided on-call assistance as assigned
Completed appropriate documentation in a timely fashion
Dispensed medication to residents as needed
Provided transportation to school, medical appointments, etc
As needed
Counselor/ Case Manager
Hearts and Homes for Youth Inc.
01.2001 - 01.2010
Responsible for the safety and well-being of youth residing in a residential setting while providing a clean supportive, structured environment
Duties and responsibilities: planned and coordinated services; implemented behavior management procedures; supervised recreation activities; educated appropriate hygiene practice, effective interpersonal skills, and life skills; provided one-on-one counseling during various activities; transported residents to various appointments to meet treatment needs;
Provided data entry of Individual Rehabilitation Plan; created progress summary reports, incident reports, and discharge summary reports; actively participated with each youth treatment plan; interfaced with public and collaborative partners; participated in weekly case management meetings
Senior Staff Group Leader
First United Methodist Child Development Center
01.1995 - 01.2001
Responsible for the care, education, and training of 15 children ages 6-12; developed weekly lesson plans; provided child development training
Established and maintained student progress reports; participated in planning and organizing education field trips; provided homework and tutorial assistance to school-age children
Provided administrative assistance to the Program Director; maintained good professional and interpersonal rapport with clients and staff; performed other duties assigned by supervisory personnel
Staff Assistant, Receptionist
GOD`S POET, INC.-c/o Dr. Joseph Webb
01.1998 - 01.1995
Assisted with day-to-day operations of a non-profit organization
Typed letters, memoranda, and other documents from rough draft to final form
Answered multi-line telephones for several departments
Ordered, organized, and distributed an inventory of supplies
Provided administrative support to all groups and departments
Received and answered visitors’ telephone calls to determine their needs
Directed and/or referred them to the appropriate office and/or staff member
Reviewed incoming regulatory materials, directives and other important documents
Forwarded required documents to the appropriate staff member for proper action
Maintained a professional and interpersonal rapport with clients and staff
Performed delegated duties assigned by supervisory personnel
Senior Staff Teacher, Group Leader
Huckleberry Cheesecake Child Development Center
01.1991 - 01.1994
Responsible for the care, education, and training of 17 children (ages 4 and 5); provided service that met age-appropriate child development needs
Developed weekly lesson plans; provided child development training; produced monthly progress reports for each child; planned and organized field trips and other essential activities; provided homework and tutorial assistance to school-age children; provided interim reports on each child’s progress; performed other duties assigned by supervisory personnel
Education
Communication -
Commonwealth of Virginia, Department of Social Services
6 Hour Level B Food Service Manager Certification Course -
Prince George’s County Health Department
01-2022
Advanced Seminar in Child Care Administration -
Wheelock Graduate School
Gaithersburg, MD
01.1998
Certificate Program in Early Childhood Education -
Prince George’s Community College
01.1996
Child Care Development -
Delaware Valley Schools of Trade
Washington, D.C.
01-1990
Nursing Assistant -
01.1989
High School Diploma -
High Point High School
Beltsville, MD
01.1983
Skills
Client Case Coordination
Licensed Pharmacy Technician
Nursing Assistant Certification
Child Development Certification
Fundamental Computer Proficiency
Proficient in Microsoft Office
Cash Register Operation
Proficient in Calculators
Efficient Under Pressure
Efficient Time Management
Culturally Diverse Team Engagement
Strong Organizational Skills
Independent Project Management
Certification
State Board for the Certification of Residential Child Care Program Professionals
Transcripts
Available upon request
Phone
cell, 240-997-0436
Career Mission Statement
To obtain a fulfilling and rewarding position where I can utilize my background and experience in an attempt to make a significant contribution to my work environment and the community.
Timeline
RAPID HOUSING CASE MANAGER
Hillcrest Children & Family Center
01.2024 - Current
Educational 1:1 Aide
Sheppard Pratt School
01.2021 - 01.2024
PHARMACY TECHNICIAN
CVS
01.2021 - 01.2023
Educational 1:1 aide
Pathways School
01.2019 - 01.2021
Psychiatric Rehabilitation Specialist (PRS)
Vesta, Inc.
01.2015 - 01.2019
Senior Residential Counselor
The National Center for Children and Families
01.2010 - 01.2015
Counselor/ Case Manager
Hearts and Homes for Youth Inc.
01.2001 - 01.2010
Staff Assistant, Receptionist
GOD`S POET, INC.-c/o Dr. Joseph Webb
01.1998 - 01.1995
Senior Staff Group Leader
First United Methodist Child Development Center
01.1995 - 01.2001
Senior Staff Teacher, Group Leader
Huckleberry Cheesecake Child Development Center
01.1991 - 01.1994
Certificate Program in Early Childhood Education -
Prince George’s Community College
Nursing Assistant -
High School Diploma -
High Point High School
Communication -
Commonwealth of Virginia, Department of Social Services
6 Hour Level B Food Service Manager Certification Course -
Prince George’s County Health Department
Advanced Seminar in Child Care Administration -
Wheelock Graduate School
Child Care Development -
Delaware Valley Schools of Trade
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