Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marcia Gardner

San Antonio

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Patient Care Representative

CareNow
Raytown
05.2022 - 06.2025
  • Assisted patients with insurance verification and medical records requests.
  • Managed patient scheduling and appointment confirmations efficiently.
  • Provided compassionate support to patients during their visits.
  • Handled incoming calls, addressing patient inquiries effectively.
  • Maintained accurate patient information in electronic health records system.
  • Answered incoming calls from patients and other healthcare professionals to answer questions or provide information.

Food Service Worker

Metz-Connect
Belton
06.2019 - 06.2025
  • Prepared food items following safety and health regulations.
  • Maintained cleanliness of kitchen and dining areas during service hours.
  • Operated kitchen equipment while adhering to safety protocols.
  • Collaborated with team members to ensure efficient service delivery.
  • Provided excellent customer service in fast-paced environments.
  • Supported dietary restrictions and special requests from customers.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.

Chart Liasion

Wound Care Plus
Blue Springs
04.2022 - 05.2023
  • Facilitated communication between healthcare providers and patients for wound care services.
  • Managed scheduling of appointments to ensure timely patient access to care services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Created reports to monitor progress on projects and initiatives.
  • Maintained up-to-date records of all interactions with customers or clients.

Education

Associate of Applied Science - Medical Assistant

High Tech Institute
Kansas City, MO
06-2008

High School Diploma -

Ruskin High School
Kansas City, MO
06-1998

Skills

  • Insurance verification
  • Electronic health records
  • Patient scheduling
  • Customer service
  • Medical records management
  • Communication skills
  • Organizational skills
  • Patient relations
  • Patient-focused care
  • Multitasking
  • Patient chart maintenance
  • Medical procedure terminology
  • Medical terminology knowledge
  • Appointment scheduling and confirmation
  • Patient information verification
  • New patient chart preparation
  • Insurance coverage verification

References

References available upon request.

Timeline

Patient Care Representative

CareNow
05.2022 - 06.2025

Chart Liasion

Wound Care Plus
04.2022 - 05.2023

Food Service Worker

Metz-Connect
06.2019 - 06.2025

Associate of Applied Science - Medical Assistant

High Tech Institute

High School Diploma -

Ruskin High School

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