Summary
Overview
Work History
Education
Skills
Timeline
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Marcia Gordon

Ladson,SC

Summary

Excelled in teamwork and creative vision, significantly increasing repeat business. Expert in multitasking and organization, consistently delivering outstanding results and fostering positive relationships. Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

14
14
years of professional experience

Work History

Stylist

Miracle's Barbershop and Salon
04.2023 - Current
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.

Teacher

Loving and Learning Educational Center
02.2018 - 04.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Stylist

DJ's Barbershop and Salon
05.2015 - 11.2019
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated customers on products to maximize benefits.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Distributed business cards outside of salon to generate new business.

Store Associate

Marshalls
07.2010 - 05.2015
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

No Degree - Phelbotomy

Trident Technical College
Charleston, SC

No Degree - Cosmetology Education

Miller Motte Technical College
Charleston, SC

Associate of Science - Paralegal

Dekalb Technical College
Decatur, GA

High School Diploma -

R. B. Stall High School
North Charleston, SC

Skills

  • Customer Service
  • Product Knowledge
  • Multitasking and Organization
  • Attention to Detail
  • Creative Thinking
  • Teamwork and Collaboration
  • Excellent Communication
  • Store Opening and Closing
  • Organization
  • Active Listening
  • Creative vision
  • Cosmetology

Timeline

Stylist

Miracle's Barbershop and Salon
04.2023 - Current

Teacher

Loving and Learning Educational Center
02.2018 - 04.2022

Stylist

DJ's Barbershop and Salon
05.2015 - 11.2019

Store Associate

Marshalls
07.2010 - 05.2015

No Degree - Phelbotomy

Trident Technical College

No Degree - Cosmetology Education

Miller Motte Technical College

Associate of Science - Paralegal

Dekalb Technical College

High School Diploma -

R. B. Stall High School

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Marcia Gordon