Marcia Graber, SPHR, SHRM-SCP
Haslet,TX
Summary
I am an experienced, hands-on, strategic HR executive with a proven track record of leading onsite and remote teams in inclusive, high-performance workplace environments, domestically and internationally. I have worked for high-growth, private equity companies as well as helping to lead publicly traded and non-profit organizations. I possess strong skills in full talent management, from sourcing to managing the complete employee life cycle. I am known for cultivating a culture of excellence, leadership development, employee engagement, and continual improvement. My ability to understand business initiatives and create aligned HR action plans has contributed to transformational growth with many companies I have partnered with.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Director
KS2 Technologies, Inc.
06.2021 - Current
- Company Overview: Oracle ERP & Cloud Solutions Provider
- Develops and executes a comprehensive people and culture strategy that aligns with the KS2 mission, vision, and growth objectives. Participates in quarterly and annual leadership planning events
- Collaborates with the executive leadership team to drive organizational change, increase employee engagement, and promote an innovative workplace culture. Measures effective change, engagement, and culture through periodic surveys
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Oversees KS2 global and domestic talent acquisition strategies to attract and retain top talent. Currently in 17 states and two international locations
- Owns the entire new hire/role onboarding cycle, from offer through 6 months of employment
- Implements organizational leadership training programs to build strong development streams for future leaders
- Develops succession planning frameworks and career development initiatives. Career tracks were established in 2022
- Designs programs and strategies that drive employee engagement, retention, and satisfaction through quarterly surveys
- Ensures HR policies and practices are compliant with labor laws in multiple states and international locations. Handbook policies are reviewed annually and updated accordingly
- Oversees well-developed, executed employee compensation, benefits, and recognition programs to ensure the organization is competitive in the marketplace. Annual compensation studies are performed and adjusted as needed
- Creates efficient and common-sense HR operations for consistency and scalability. SOPS established
- Oversees an effective performance management system that is measurable and can predict company growth. Quarterly employee/manager check-in reviews ensure a high level of company performance
- Provides coaching and mentorship programs to leadership teams to ensure continuous improvement and engagement
- Develops cross-cultural communication strategies to ensure alignment and collaboration across teams and time zones
- Plays an integral part of new team locations and mergers/acquisitions by performing proactive HR due diligence
- Develops and maintains the annual HR budget, monthly HR cost center review, and HR 3rd party service contracts
- Weekly and monthly HR metrics are maintained and presented at leadership meetings for information and/or action
- Oversees HR staff's daily activities and provides weekly and quarterly feedback sessions
- Partners with managers and supervisors to resolve employee relations conflicts by providing effective coaching
- Facilitates and manages training resources for staff through appropriate sources
- Manages employee leaves of absence and workers' compensation claims
- Initiates formal discipline activities, including warnings, PIPS, terminations, severances, and exit interviews
Sr. HR Consultant/Sole Proprietor Owner
MHG Consulting Group
07.2017 - 06.2021
- Company Overview: HR Solutions Provider
- Served as a fractional HR Leader for numerous local, regional, national, and global companies, reporting directly to C-suite members
- Contracted for onsite and remote HR leader services
- Executive recruiting to identify, attract, and place top-tier candidates for mid-senior level positions
- Championed client organizational design and change management, developing and disseminating key processes and training to enhance accountability among process owners and superusers
- Supervised global HR and leadership teams to review engagement and performance levels
- Industries Supported: manufacturing, construction, veterinary, banking, transportation, consulting, healthcare, pharmaceutical, technology, eyecare products/equipment, aircraft, transportation and warehousing, hospitality, residential care facilities, real estate development
- Partnered with external stakeholders to provide human resource solutions that developed leaders, attracted and built quality workforce and transformed company into high performing organization.
HR Director
Atrium Windows & Doors
07.2016 - 06.2017
- Company Overview: Manufacturer
- Steered HR initiatives in the US and Canada's largest manufacturing plants, significantly reducing turnover rates by 37.5% in Texas and NC plant sites
- Launched a leadership development project and introduced a behavioral assessment tool, identifying HPs
- Led a team of 13 shared services HRBPs and payroll employees, ensuring multi-state regulatory compliance and HR services across multiple states and Canada
- Streamlined the multi-plant HR departments and top-graded several management positions
- Headed the successful implementation of ADP Enterprise technology -100% on time and within budget
- Scope: HR Operations, Strategic Planning, Policy Development, Talent Management, Compliance, Onboarding, Retention, Organizational and Leadership Development, Employee Relations, Change Management, Succession Planning, Career Tracks, HR Systems and Processes, Recruitment, Website Career Page, Employee Engagement, Turnover, HR Reporting and Analytics, Inclusion and DEI, HR Audits, HR Budgets, Compensation and Benefits, M&A Due Diligence (HR), HR Team, Performance Management
Sr. HR Consultant, Fractional Onsite And/or Remote HR Leader
CoAdvantage
02.2008 - 07.2016
- Company Overview: Professional Employer Organization (PEO), HR Consulting
- Served as fractional onsite HR Leader for 70+ multi-state, startup, high growth, multi-industry, global clients, achieving a 98% NPS
- Provided full-scope HR services: recruitment, benefits, payroll, performance, strategies, training, compliance, terminations, and other services outlined in client contracts
- Partners with in-house benefits agency to enroll and communicate customer healthcare and ancillary plans to comply with HIPAA regulations
- Monitored key management reports to ensure effective client relationships and long-term retention
- Originated the design and delivery of client educational webinars and round table training events, enhancing client engagement and supporting the successful implementation of HR
- Worked with various levels of internal & external teams: senior leadership, teams, and board of directors
- Industries served: oil and gas, property management, healthcare, nonprofit, manufacturing, finance and banking, retail, technology, distribution, logistics, construction, hospitality, food service, engineering, investments, pharmaceutics, legal services, insurance, veterinary, transportation, consulting, eyecare products/equipment, education, telecommunications, transportation and warehousing, electrical equipment, waste management, beverage products, residential care facilities, real estate development
- Resolved workplace conflicts through effective mediation techniques, promoting a positive work environment for all team members.
Education
Master of Business Administration - Organizational Management
University of Phoenix
Bachelor of Science - Organizational Management
University of Saint Mary
Skills
- HR leadership experience
- Change management
- Employee relations & coaching
- Performance management
- HR policies & compliance
- Employee engagement & retention
- Compensation strategies
- Discipline, terminations, off-boarding
- LOAs and workers' compensation claims
- Staff and leadership training
- Talent acquisition and onboarding
- Employee wellness
Certification
- Certified Senior Professional in Human Resources (SPHR) – HRCI
- Certified SHRM Senior Certified Professional (SHRM-SCP) - Society of Human Resources
- Conflict Resolution - Dispute Resolution of North Texas
- Predictive Index Analyst and Culture Index Analyst
- Pending Global Professional in Human Resources (GPHR)
Technology Tools
Office 365, Google Workspace, Zoom, Teams, Slack, Zip Recruiter, Indeed, Monday, Paycor, ICIMS, ApplicantPRO, ADP, Paycor, Workday, TriNet, TimeClock, Kronos, SuccessFactors, Cornerstone, 360 Learning, Udemy Business, Predictive Index, Culture Index, NetSuite, Excel, Pinnacle, Survey Monkey, Google Forms, Engagement Multiplier, SmartSheet, ADP, Zenefits, Paycor, Fidelity, Monday, Process Street
Timeline
HR Director
KS2 Technologies, Inc.
06.2021 - Current
Sr. HR Consultant/Sole Proprietor Owner
MHG Consulting Group
07.2017 - 06.2021
HR Director
Atrium Windows & Doors
07.2016 - 06.2017
Sr. HR Consultant, Fractional Onsite And/or Remote HR Leader
CoAdvantage
02.2008 - 07.2016
Master of Business Administration - Organizational Management
University of Phoenix
Bachelor of Science - Organizational Management
University of Saint Mary
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