Marcia Haley
North Las Vegas
Summary
Dynamic customer service professional with a proven track record at Smiths Food And Drug, excelling in customer service excellence and communication skills. Recognized for streamlining operations and enhancing customer satisfaction through effective problem resolution and feedback analysis. Adept at managing transactions accurately while fostering a positive shopping experience.
Overview
2026
2026
years of professional experience
Work History
Customer Service
Smiths Food And Drug
09.2025 - Current
- Provided exceptional customer service, addressing passenger concerns professionally and courteously.
- Provided excellent customer service to exceed customer expectations.
- Streamlined front desk operations for improved efficiency and customer service.
- Reviewed customer feedback to determine strategies for improving customer service.
- Provided exceptional customer service, resolving concerns promptly and professionally.
Front End Cashier
Frys Food
2024 - 2025
- Processed customer transactions efficiently and accurately at point-of-sale.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Managed cash register operations, maintaining accurate drawer balances.
- Collaborated with team members to optimize checkout procedures and reduce wait times.
- Maintained cleanliness and organization of checkout area for enhanced customer flow.
- Handled returns and exchanges, adhering to company policies for customer satisfaction.
Education
High School Diploma - Psychology
Cabrillo College
Aptos, CA06.2004
Skills
- Providing customer service
- Customer service and communication skills
- Customer service analysis
- Customer service abilities
- Customer service excellence
Timeline
Customer Service
Smiths Food And Drug
09.2025 - Current
Front End Cashier
Frys Food
2024 - 2025
High School Diploma - Psychology
Cabrillo College