MARCIA JOHNSON
Preston,MN
Summary
A dedicated, team leader, with years of experience looking to expand my passion for commitment and dedication in healthcare
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Mayo Clinic
Rochester, MN
01.2023 - Current
- Organizing monthly CV Seminars - Training and mentoring new administrative assistant - Scheduling and coordinating meetings, events, and travel – Managing calendars – Processing invoices and reimbursements – Assuring accuracy of scanned documents – Onboarding new employees
Patient Appointment Specialist
Mayo Clinic
Rochester, MN
01.2020 - 01.2023
- Requested to train and mentor new employees – Coordinating complex appointments in multiple departments for patients – Registering patients – Verifying insurance – Navigating multiple systems while talking with patients – Requesting and obtaining medical records from outside facilities
Desk Operations Specialist
Mayo Clinic
Rochester, MN
01.2018 - 01.2020
- Requested to train and mentor new employees – Coordinating complex appointments in multiple departments for patients – Verifying patient’s demographics, insurance, and medications – Obtaining patient’s vital signs prior to rooming – Advising patients of schedule changes and/or delays
Administrative Assistant
Mayo Clinic
Rochester, MN
01.2017 - 01.2018
- Assisting with grant budgets – Scheduling and coordinating meeting, events, and travel – Managing calendars – Processing invoices and reimbursements – Assuring accuracy of documents
Education
Associates in science - Healthcare Management
Penn Foster
Associates in Science - Administrative Assistant
RCTC
Emergency Medical Technician - undefined
RCTC
Hospital Unit Coordinator - undefined
RCTC
Skills
- Leadership
- Excellent listener
- Friendly, courteous, & service oriented
- Poised under pressure
- Staff training & coaching
- Quality assurance
- Solid communicator
- Patient experience
- Team building
- Flexibility
- Dedication
- Commitment
COMMUNITY ACTIVITIES
- Country Girl Traditions, Owner and Operator
- Fillmore County Fair Board, Organize, staff, and supervise superintendents in open class exhibits - Participate in auditing committee - Chairperson of “West End Project” - Trained and supervised hired grounds keepers
- Carimona Cruisers 4-H, Club Leader
- Christ Lutheran Church, Council Member, Chairperson of Education Committee - CLC Youth Group - Organized and chaperoned multiple missionary trips - Organized and staffed fund-raising meals and silent auctions
- Preston Ambulance Service, EMT, Trained and mentored new EMTs
Timeline
Administrative Assistant
Mayo Clinic
01.2023 - Current
Patient Appointment Specialist
Mayo Clinic
01.2020 - 01.2023
Desk Operations Specialist
Mayo Clinic
01.2018 - 01.2020
Administrative Assistant
Mayo Clinic
01.2017 - 01.2018
Associates in Science - Administrative Assistant
RCTC
Emergency Medical Technician - undefined
RCTC
Hospital Unit Coordinator - undefined
RCTC
Associates in science - Healthcare Management
Penn Foster