Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marcia Knott

Detroit,MI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Cashier, Seasonal

Victoria Secrets
11.2024 - 12.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.

Specimen Accessioner

LabCorp
10.2022 - Current
  • Performs specimen processing and clerical functions in the laboratory
  • Assists with receiving, identifying, accessioning, processing and transporting specimens
  • Fulfills clerical duties, answering phones, data entry and filing and record keeping
  • Maintains equipment, materials management.
  • Upheld high-quality service levels by promptly addressing any concerns raised during internal or external audits related to specimen handling processes.
  • Maintained a clean and organized work environment, adhering to safety protocols and standards.
  • Improved specimen processing efficiency by accurately labeling and organizing samples.
  • Demonstrated adaptability in adjusting priorities according to changing demands while maintaining focus on accuracy and efficiency.
  • Continuously improved knowledge of industry best practices by attending relevant trainings and workshops.
  • Supported team members in achieving daily goals through active collaboration and effective communication.
  • Promoted patient satisfaction with prompt resolution of inquiries related to specimen collection or testing procedures.
  • Played a crucial role in meeting laboratory accreditation requirements, meticulously adhering to established protocols and providing accurate documentation as needed.
  • Coordinated and managed laboratory projects and experiments.

Medical Laboratory Assistant

Ascension Providence Park Hospital
03.2015 - 10.2022
  • Performs specimen processing and clerical functions in the laboratory
  • Assists with receiving, identifying, accessioning, processing and transporting specimens
  • Fulfills clerical duties, answering phones, data entry and filing and record keeping
  • Maintains equipment, materials management.
  • Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
  • Improved patient care with accurate and timely test results through meticulous attention to detail in sample handling.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.

Examiner/Phlebotomy

EMSI/Asset Risk
06.2014 - 01.2015
  • Examine patients for insurance purposes
  • Collect blood and other specimens
  • Clerical, Data Entry, Customer Service, Filing
  • Scheduling appointments with clients
  • Transporting specimens.

Facility Operations Supervisor

Lifetime Fitness
06.2011 - 05.2014
  • Customer Service, Data Entry, Answering Phones
  • Maintaining locker rooms with supplies,towels and laundry
  • Cleaning the gym inside and out
  • Maintain equipment and materials management.

Education

Phlebotomy Certificate -

Marygrove College
Detroit, MI
05.2010

AHA CPR Certification -

CNA Athena Career
Detroit, MI
03.2011

Some College (No Degree) - Business Administration

University of Phoenix, Oakland Community College
Phoenix, AZ

Associate of Business Administration - General Studies

Oakland Community College
Southfield, MI
06.2009

High School Diploma -

Northwestern High School
Detroit, MI
06.1987

Skills

  • Clerical
  • Filing
  • Bookkeeping
  • Recordkeeping
  • Schedule Appoints
  • Customer Service
  • Data Entry
  • Supervisor
  • Administrative Support
  • Critical Thinking

Accomplishments

  • Achieved my first time by completing 3 Marathons with accuracy and efficiency.

Timeline

Cashier, Seasonal

Victoria Secrets
11.2024 - 12.2024

Specimen Accessioner

LabCorp
10.2022 - Current

Medical Laboratory Assistant

Ascension Providence Park Hospital
03.2015 - 10.2022

Examiner/Phlebotomy

EMSI/Asset Risk
06.2014 - 01.2015

Facility Operations Supervisor

Lifetime Fitness
06.2011 - 05.2014

Phlebotomy Certificate -

Marygrove College

Some College (No Degree) - Business Administration

University of Phoenix, Oakland Community College

Associate of Business Administration - General Studies

Oakland Community College

High School Diploma -

Northwestern High School

AHA CPR Certification -

CNA Athena Career

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