Marcia McManus
Henniker,USA
Summary
Experienced with managing employee records and providing administrative support in HR. Utilizes comprehensive understanding of HR policies to ensure regulatory compliance and improve employee satisfaction. Knowledge of implementing efficient onboarding procedures and maintaining accurate HR databases.
Overview
13
13
years of professional experience
Work History
Human Resources Technician
State of New Hampshire Liquor Commission
Concord, NH, USA
01.2016 - Current
- Originally hired as a Human Resources Assistant III. Promoted to Human Resources Technician in June 2016 with additional duties as part-time Training Coordinator.
- Position responsible for vetting part-time retail store clerks and laborers for the 79 stores in New Hampshire.
- Review of applications prior to stores selecting and interviewing applicants.
- Once paperwork received from the stores, I contacted the applicants current and prior employers for references.
- Duties included creating and maintaining excel spreadsheets for interoffice use, and scheduling and conducting orientations for Training Coordinator when necessary.
Administrative and Marketing Assistant
The Browning Agency
Ponte Verda, Florida
02.2020 - 06.2022
- Company Overview: An insurance company.
- Duties included answering and directing calls, daily correspondence, assisting clients with information and payments and obtaining documents from multiple insurance vendor websites.
- Carried out various mass mailings to clients and customers.
- An insurance company.
Administrative Assistant and Marketing Associate
Altus Investment Group
Concord, NH, USA
05.2012 - 12.2015
- Company Overview: Fee-based investment management for individuals, families, professionals, and small business owners.
- Responsibilities included contacting clients to schedule reviews and follow through with any requests.
- Researched and prepared detailed reports, account applications, and necessary forms for client reviews.
- Completed processing the paperwork following reviews and associated detailed tasks.
- Maintained information on CRM software and contact management database, and created and maintained complete and compliant client files.
- Created and monitored closely all aspects of client appreciation events and seminars, including venue, catering, and invitations.
- Continuously updated all social media, including website and Facebook.
- Fee-based investment management for individuals, families, professionals, and small business owners.
Education
Associate of Arts Degree -
Cayuga County Community College
Auburn, NY01.1976
NH Real Estate Salesperson License -
Kathy Rosa School of Real Estate
Manchester, NHSkills
- Recruitment and selection
- Employee onboarding
- Microsoft Office Suite
- Confidential document control
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Organizational skills
Activities
I enjoy daily exercise, gardening, swimming and music.
Timeline
Administrative and Marketing Assistant
The Browning Agency
02.2020 - 06.2022
Human Resources Technician
State of New Hampshire Liquor Commission
01.2016 - Current
Administrative Assistant and Marketing Associate
Altus Investment Group
05.2012 - 12.2015
Associate of Arts Degree -
Cayuga County Community College
NH Real Estate Salesperson License -
Kathy Rosa School of Real Estate