Maria Camarena

• Answered phone and performed clerical duties to assist human resources department.
• Created and updated tracking spreadsheets using MS Excel.
• Developed strong written and verbal communication skills.
• Maintained relationships with personnel using strong collaboration and teamwork skills.
• Worked with HR team to coordinate company events.
• Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
• Participated in job fairs and recruitment events to attract top talent.
• Completed human resource operational requirements by scheduling and assigning employees.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Generated and analyzed reports to for management teams

• Assist Employees, contractors and patient families with appropriate screening questions
• Screen employees, contractors, for elevated temperature through the use of a thermal scanner
• Dispense facial resistant procedure masks for staff and contractors
• Sanitize all surfaces and equipment prior to commencing work
• monitored screening area to ensure proper social distancing measures
• Finished and met standards for all required training
• Helped Organize TCH events and workshops

Along with this position of Personnel Screener Associate I assist the following departments:
Talent Acquisition Department – I assist in the making of New hire bags for TCH orientation
Right Sourcing Department – handles contractors and I assist with their orientation process
in contacting the point of contact via text or email.

• Built strong relationships with clients through attentive service, leading to repeat business and referrals.
• Emphasized product specifications to meet customer needs.
• Increased customer satisfaction by addressing and resolving issues promptly and professionally.
• Assisted call-in customers with questions and orders.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Verified delivery schedules and processes.
• Managed high call volumes, prioritizing tasks effectively to maintain exceptional service levels for each interaction.
• Developed loyal clientele by consistently following up on leads and providing exceptional customer service, ultimately converting leads into sales.
• Maintained customer accounts and relationships.
• Attended monthly sales meetings and quarterly sales trainings.

• Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Answered and redirected incoming phone calls for office.
• Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
• Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.