Open To Work
MARCIA ORTIZ TRINIDAD
Volume Records
Boynton Beach,FL
Work Preference
Overview
10+
years of professional experience
Work History
08.2022 - Current4 Years
Residential Home Manager
Volume Records | Boynton Beach, FL
- Implemented effective budgeting and scheduling systems, enhancing household operational efficiency.
- Achieved accurate financial documentation and appointment management for seamless household functioning.
- Cultivated a productive family atmosphere by expertly balancing diverse responsibilities.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
05.2018 - 11.20224 Years 6 Months
Seasonal Key Holder
L’Oréal | Lake Worth, FL
- Assisted in managing store operations, including opening and closing procedures and tracking inventory.
- Supported curbside order fulfillment for licensed cosmetologists.
- Gained knowledge of products and retail standards to enhance customer service.
04.2022 - 08.20224 Months
Service Coordinator
Braman Motorcars | West Palm Beach, FL
- Welcomed clients and scheduled appointments, optimizing service workflow.
- Resolved 60–120 unpaid balances and handled transactions using CDK platform.
- Collaborated with service team to enhance customer satisfaction.
- Streamlined appointment processes, reducing wait times and improving overall service workflow.
08.2019 - 04.20222 Years 8 Months
Project Coordinator
Angi | West Palm Beach, FL
- Enhanced project results through effective communication management between homeowners and project teams.
- Streamlined inspection processes while resolving issues and tracking project progress.
- Achieved high levels of client satisfaction by delivering timely updates and superior customer service.
11.2020 - 03.20214 Months
Administrative Assistant
Project Brilliance | Palm Beach Gardens, FL
- Supervised appointment scheduling activities, prioritizing confidentiality and accuracy in documentation management.
- Facilitated coordination efforts for ABA therapists and managed client records.
- Pioneered the adoption of digital solutions to optimize workflow processes.
09.2016 - 08.20203 Years 11 Months
Hotel Supervisor
Wyndham Hotels & Resorts | West Palm Beach, FL
- Directed daily hotel operations, focusing on budgeting and staffing efficiency.
- Executed comprehensive migration of systems from SynXis to Opera, focusing on minimizing downtime.
- Directed account reconciliations to ensure financial accuracy while prioritizing guest satisfaction.
Education
Graduate Certificate | Hospitality And Tourism Management
Florida Atlantic University | Boca Raton, FL | 08.2020
Florida Atlantic University - Boca Raton, FL
08.2020
Skills
Timeline
Residential Home Manager
Volume Records
08.2022 - CurrentRead more
Service Coordinator
Braman Motorcars
04.2022 - 08.2022Read more
Administrative Assistant
Project Brilliance
11.2020 - 03.2021Read more
Project Coordinator
Angi
08.2019 - 04.2022Read more
Seasonal Key Holder
L’Oréal
05.2018 - 11.2022Read more
Hotel Supervisor
Wyndham Hotels & Resorts
09.2016 - 08.2020Read more
Florida Atlantic University - Graduate Certificate, Hospitality And Tourism Management
Read more