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In 2009, I started for Claddagh Commission in an IRA with people who had high medical needs. From there, in 2011, I began to further my career in Management through the Agency. I had an IRA consisting of older folks who enjoyed the slower pace, while also managing a residence of a group at IRA who had challenges with behavior. I stayed in this role until I was asked by my director to take a step up and manage only one house and become the staffing coordinator for the whole agency, overseeing the relief staff and hiring progress for the agency. This position was filing call offs and open shifts at all 27 IRA and programs the Claddagh. When they merged with Sasi it became a HR role. I then over saw the payroll and overtime hours. I attended job fair to recruit new staff and call references.
Sasi never had this department and was disolved after a few months where I went back into managing until 2021. I decided to end my employment there and start fresh with my current position at People Inc. As a teamleader. While here there was been a lot of turnover and changes within the site. This is an on going challenge throughout this field. I would love an opportunity to become a part of the resolution and help from my current status in retaining the staff, seeing some reasons why good staff leave their positions and help to get new hires in open spots that could benefit individuals and employees.

Proven leader in operational excellence with a strong track record at West Tennessee Family Solutions, enhancing resident care while streamlining budget management. Expertise in railcar inspection and strict adherence to health and safety protocols have driven significant efficiency improvements. Exceptional skills in resident assessment and team development have resulted in consistent delivery of above-expectation performance and notable cost reductions.

Dynamic Residential Home Manager at MHMRTC with a proven track record in budget management and staff training. Enhanced care quality through effective scheduling and crisis intervention, while fostering a supportive environment that reduced employee turnover. Skilled in care planning and committed to person-centered approaches, ensuring optimal resident wellbeing and safety.
Residential management professional skilled in overseeing daily operations and ensuring high standard of living for residents. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in staff supervision, budget management, and regulatory compliance. Known for reliability, effective communication, and problem-solving abilities.

Dynamic Residential Home Manager at Home Of Guiding Hands, skilled in care planning and crisis intervention. Enhanced resident satisfaction through personalized care plans and innovative programs, achieving improved retention rates. Proven ability to train and mentor staff, fostering a collaborative environment that prioritizes health and safety.

Kianna Hill

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Residential Home Manager

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Nursing Assistant Certified -

High School Diploma -

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Residential Home Manager

Caregiver

Nursing Assistant Certified -

High School Diploma -

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