Marcia Rutherford
Sacramento,California
Summary
Detail-oriented professional with experience in real estate transactions, financial documentation, insurance billing, and business operations. Proven ability to manage complex processes, coordinate with multiple stakeholders, and ensure compliance with regulatory and financial guidelines. Skilled in client communication, document management, and problem resolution. Experienced working in fast-paced environments requiring accuracy, organization, and strong follow-through.
Real estate professional with proven success in property transactions and client relations. Skilled in market analysis, negotiation, and contract management. Strong focus on team collaboration and delivering results, adaptable to changing needs. Renowned for reliability, integrity, and effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Licensed Realtor
California
01.2018 - Current
- Manage real estate transactions from contract to closing, coordinating with lenders, escrow officers, inspectors, and title companies.
- Guide buyers and sellers through documentation requirements and regulatory compliance throughout the transaction process.
- Prepare and review purchase agreements, disclosures, and transaction paperwork to ensure accuracy and completeness.
- Track transaction progress and follow up on outstanding conditions to ensure timely closings.
- Provide status updates to clients and coordinate communication between all parties involved in the transaction.
- Conduct market research and property analysis to determine competitive pricing and investment potential.
Owner / Operator
Fatburger Franchise
01.2018 - 01.2023
- Managed day-to-day operations of a high-volume franchise location including staff management, financial oversight, and operational compliance.
- Supervised and trained 15–25 employees, ensuring adherence to company policies and service standards.
- Maintained detailed financial records including budgeting, cost management, and operational reporting.
- Coordinated with vendors and suppliers to ensure inventory accuracy and operational efficiency.
- Implemented process improvements and operational procedures to streamline workflow and improve service delivery.
- Resolved customer and operational issues quickly while maintaining a high level of customer satisfaction.
Orthodontic Billing Specialist
01.2013 - 01.2019
- Managed insurance claims processing and financial documentation for orthodontic treatment plans.
- Prepared, submitted, and tracked insurance claims while ensuring accurate coding and compliance with insurance guidelines.
- Followed up on outstanding claims, appealed denials, and communicated with insurance companies to resolve billing issues.
- Maintained patient accounts receivable and monitored payment plans to ensure timely collections.
- Communicated financial obligations clearly to patients and assisted with payment arrangements.
- Maintained detailed billing records and documentation using practice management software.
Skills
- Loan & Transaction Coordination
- Document Collection & Review
- Client & Partner Communication
- Financial Record Management
- Compliance & Regulatory Awareness
- Accounts Receivable & Billing
- Problem Resolution & Negotiation
- Pipeline & Workflow Management
- Contract & Documentation Processing
- Customer Service & Relationship Management
Certification
California Real Estate License- Active
Timeline
Licensed Realtor
01.2018 - Current
Owner / Operator
Fatburger Franchise
01.2018 - 01.2023
Orthodontic Billing Specialist
01.2013 - 01.2019