Marcia Sanchez
Chicago,IL
Summary
Proven Housekeeping Supervisor with a track record of enhancing the guest experience at Chatham Bars Inn through expert housekeeping knowledge and exceptional customer service. Skilled in cleaning, sanitation, and maintaining rigorous standards, I led teams to improve room readiness by 20%. My collaborative approach and ability to communicate effectively ensure operational excellence and guest satisfaction.
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor
Chatham Bars Inn
12.2020 - 12.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeper
Chatham Bars Inn
04.2016 - 11.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Hight School - Bachelor
Liceo Secundario José Marti
República Dominicana 06.2002
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
Additional Information
I have 10 years of work experience in hotels in Dominican Republic.
for a total of 18 years of hospitality experience.
Languages
Spanish
Native or Bilingual
English
Limited Working
Personal reference
Marlenys Gonzalez +1 (774) 209-1280
Silvina castro +1 (774) 209-1179
Timeline
Housekeeping Supervisor
Chatham Bars Inn
12.2020 - 12.2023
Housekeeper
Chatham Bars Inn
04.2016 - 11.2020
Hight School - Bachelor
Liceo Secundario José Marti
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