Marcia Scott
Lauderhill,FL
Summary
Individual and Family Counseling Motivation Quality Customer Service : Case Manager Certified, Microsoft Outlook, Filing Cashier/Budgeting: Supervised a staff of 5 currently Strong Communication Skills : Assessments, Career Counseling : CPR Certified Medicaid Processing Conflict Resolution Problem Solving : Human Resources experience Courtroom Appearance to advocate on clients behalf : Records management, Jail releases to current program pick up Salary current: 55,978 Authorized to work in the US for any employer
Overview
37
37
years of professional experience
1
1
Certification
Work History
Forensic Case Manager/Lead
Henderson Behavioral Health
01.2017 - Current
- Duties are to complete all documentation after new clients linked from Broward Main jail to the RTF program that are court order through Mental Health Court
- Assessments, Complete all documentation as a new admission, Bio-Psych-social, case manager assessment forms, adult service plan to show client goals for the 8 month period stay
- Management of persons with mental illness who are involved in the criminal justice system and is likely to be re-offenders if they don't stick to the Court orders and receive appropriate mental health services while in jail and while discharge to RTF program
- Link and advocate for client to receive needed services in the community, link to Henderson staff that assist with reinstating clients benefits now that the client is no long in jail
- Housing placement for client's who are homeless once released from the program housing assistance was offered
- Assist client with employment/educational goals and placement to various day drop in programs.
Children Case Manager/Lead
South County Mental Health Inc
01.2016 - 01.2017
- Provide and linked children with severe and persistent mental illness
- Advocate for children that have been identified to have severe emotional behaviors
- By developing an individual service plan to identify and link the client and their families to needed resources
- Case manager advocate on behalf of the child and families within the community
- Worked with the doctor's to advocate to local hospitals and mental health agencies that is the appropriate placement for the child and their families
- Weekly home visits to meet with child and family for wellness checks and their concerns.
Counselor 2
Sunrise Treatment Center
02.2014 - 12.2015
- Assist with daily individual counseling sessions to help patient's break out of their disruptive self-destructive lifestyles
- Advocating for the client with social service needs in the community
- Assist with linkage to the Community as a resource to help educate the public on the disease of addition and advocating at all times the value of treatment in improving the welfare of our community
- Group sessions with patient and family members to address any communication problems that were caused due to patient's addiction
- Groups meet 1x a month with families and once a week with peers
- Assist client with completion of their treatment plan goals
- Assist pregnant patients with educational linkage along with employment linkage and resume writing assistance as needed
- Assist with counseling for pregnant patient and their families to help them better understand the treatment each patient receives daily
- Linkage to medical appointment and HIV/AIDS testing linkage through Broward County Health Dept.
Targeted Case Manager
D and D Psychiatrics, Inc
07.2013 - 03.2014
- Assist and link clients to community outreach services assistance with medical and Psychiatric doctor's appointments; appointments to all social services agencies
- Advocate on client's behalf
- Weekly home visits to meet with child and family for wellness checks and their concerns
- Provide linkage for individual child and family counseling with respect to the treatment plan developed for each individual and/or family member
- Provide employability skills training, advocating and linkage to employment opportunities
- Company closed Down
Targeted Case Manager
CHARLEE Programs
02.2010 - 03.2013
- Advocate tand evaluate daily living plans for those children who live in group homes or foster homes, to ensure the living conditions are safe and meet the standards of DCF
- Attend all court hearings for children released from juvenile court and being placed in juvenile court
- Conduct home visits, school visits, and work sites visits
- Frequent follow-up calls with DCF and other agencies concerning the youth's progress.
CCP Counselor/ Case Manager
Gulf Coast Jewish Family Services
01.2009 - 12.2009
- Provide counseling services to youth and families with mental health concerns
- Create plans for client to receive the necessary treatments to improve their quality of life
- Confer and Advocate with partner agencies to develop a holistic plan of support for the client
- Coordinate and Monitor services provide to ensure they are achieving the desired results
- Coordinate linkage to employment skills and educational goals to assist youth clients
- (Company lost the Grant)
Forensic Targeted Case Manager
Fellowship House
03.2008 - 05.2009
- Provide case management services for each member assigned with psychiatric disabilities and substance abuse to include making contact with the courts via written report or in person to advise any or none at all concerns about their progress within the program
- Assess and evaluate daily living plans for those clients who live in their own apartments or those who live in adult living facilities
- Advocate an assist with developing employment skills and linking client for employment
- Assist those who have an interest in attending school on any level
- Weekly office visits to meet with client and or family for wellness checks and their concerns.
Targeted Case Manager
Meridian Behavioral Healthcare, Inc
10.2007 - 03.2008
- Provide individualized treatment plans for clients (Adults/Children) that have severe psychiatric disabilities and or drug problems
- Advocate for client for additional Community services
- Document all customer encounters through comprehensive case notes
- Provide Employability skills training for the population (Temp
- Employment agency).
Targeted Case Manager /Vocational Specialist
Bayview Mental Health Center
10.2003 - 10.2007
- Perform assessments, counseling, case management, and referral services to program participants
- Advocate for Community service linkage doctors appointments, dental, court appearances, social security appointments
- Conduct individual and group counseling sessions
- Provide and coordinate services to improve the social and psychological functions of the participants
- Assisted clients with learning to keep a monthly budget, pay their rent, food shopping, transportation needs, employment and educational goals as needed it
Background Investigator and Pretrial Services Tech
Metro Dade County Corrections & Rehab
02.1987 - 02.1997
- Conducted background investigations of candidates for employability either in a civilian position or officer's position
- Contact community visits to speak with candidate's employers, neighbors of candidates suitable for hire
- Gather and verified information regarding if candidate is suitable for employment in either position
- Met with (Metro Dade) police agencies to have NCIC/FCIC information ran be advised if a candidate is cleared in other states for the hiring process
- Completion of candidates information was then reviewed and discussed with Supervisor before documentation is sent to HR department for processing to the next phase of the hiring process.
Education
Bachelor of Arts - Social Services
Almeda University
Bachelor's - Education and Recreational Therapy
University of Miami
Skills
- CASE MANAGEMENT
- FIRST AID
- CPR CERTIFIED
- CUSTOMER SERVICE
- MICROSOFT OFFICE
- Mental Health
- Public Speaking
- Experience with Children
- Documentation
- Counseling
- Therapy
- Problem solving
- Management
- Excel
- English
- Microsoft Word8
- Social Media Management
- Management Experience
- Relationship Management
- Mental Health Counseling
- Records Management
- Individual / Group Counseling
- Intake Experience
- Behavioral Health
- Crisis Intervention
- Addiction Counseling
- Group Therapy
- Behavioral Therapy
- Clerical experience
- Typing
- Cashiering
- Conflict Management
- Social Work
- Motivational Interviewing
- Behavior Management
- Child & Family Counseling
- Account management
- Adobe Acrobat
- Communication skills
- Organizational skills
- Documentation review
- Windows
Certification
- Case Manager
- Targeted Case Management Functional Assessment Rating Scales (FARS)and (CFARS) Case Manager Certified, Customer Services Behavior
- Class E
- Certified Case Manager
- Certified Notary Public
- Driver's License
Additional Information
COMPETENCIES INCLUDE: Individual and Family Counseling Leadership/Motivation Quality Customer Service Strong Communication Skills Career Counseling CPR Certified Advocating Competency Training Instructor COMPUTER PROFICIENCY: Microsoft Office Suite My Avatar (Henderson Case Management System) Outlook Web-mail, emails
Employer
Henderson Behavioral Health
Military Service
none, United States, none
Currentjob
True
Personal Information
Title: Lead Forensic Residential Case Manager/II
Timeline
Forensic Case Manager/Lead
Henderson Behavioral Health
01.2017 - Current
Children Case Manager/Lead
South County Mental Health Inc
01.2016 - 01.2017
Counselor 2
Sunrise Treatment Center
02.2014 - 12.2015
Targeted Case Manager
D and D Psychiatrics, Inc
07.2013 - 03.2014
Targeted Case Manager
CHARLEE Programs
02.2010 - 03.2013
CCP Counselor/ Case Manager
Gulf Coast Jewish Family Services
01.2009 - 12.2009
Forensic Targeted Case Manager
Fellowship House
03.2008 - 05.2009
Targeted Case Manager
Meridian Behavioral Healthcare, Inc
10.2007 - 03.2008
Targeted Case Manager /Vocational Specialist
Bayview Mental Health Center
10.2003 - 10.2007
Background Investigator and Pretrial Services Tech
Metro Dade County Corrections & Rehab
02.1987 - 02.1997
Bachelor of Arts - Social Services
Almeda University
Bachelor's - Education and Recreational Therapy
University of Miami