Marcia Seamon
Richfield Springs,New York
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Trained in multiple Departments in scheduling, Prior Authorizations, and general support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
MOA II
Bassett Medical Center
08.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Used EPIC to schedule patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling
- Prepared and processed patient referrals and transfer requests.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Demonstrates excellence in all patient and customer encounters including face to face and telephone interactions
- Responsible for collection demographic and financial information during scheduling and/or registration processes to ensure full and timely revenue
Inpatient Pharmacy Technician
Bassett Medical Center
01.2021 - 08.2021
- Dispensed and procured medicinal products and supplies used in hospital.
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Maintained patient and medication records in compliance with government regulations and department policies and procedures.
- Stayed up-to-date on pharmacy regulations, treatments and developments in industry research.
- Handled stock and order supplies of medicines and drugs.
- Verified safety and accuracy of physician orders.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Licensed Veterinary Technician
Paris Hill Cat Hospital
10.2008 - 12.2020
- Answered owner animal health questions and advised on best care practices.
- Educated clients on animal health, preventive care and procedures.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted veterinarian with wound treatment, administration of vaccines and operations.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Trained other LVTs in operations and procedures.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Supported clinic operations and coordinated staff schedules.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Handled hospital inventory and tracking.
- Advised farm owners on sanitary measures, feeding and general care to promote health of animals.
- Helped treat and research medical conditions and diseases in livestock.
- Assisted and completed office visits from the initial phone call to the check out process
Education
Associate of Science - Veterinary Technology
SUNY Delhi
Delhi, NYHigh School Diploma -
Owen D Young
VanHornesville, NY06.1999
Skills
- Critical Thinking
- Medical Terminology Knowledge
- Medications Familiarity
- Patient interactions
- Punctual
- Problem Solving
Certification
- Licensed Veterinary Technician 2000-2020
- Certified Pharmacy Technician
Timeline
MOA II
Bassett Medical Center
08.2021 - Current
Inpatient Pharmacy Technician
Bassett Medical Center
01.2021 - 08.2021
Licensed Veterinary Technician
Paris Hill Cat Hospital
10.2008 - 12.2020
Associate of Science - Veterinary Technology
SUNY Delhi
High School Diploma -
Owen D Young