Jenny Monaghan
Lynchburg,VA
Summary
Dynamic and detail-oriented professional with a proven track record at Community Access Network. Excels in customer service and teamwork, leveraging strong communication and critical thinking skills to enhance client relationships. Adaptable and dependable, consistently meeting tight deadlines while managing multiple projects effectively. Committed to fostering positive environments and achieving organizational goals.
Overview
18
18
years of professional experience
Work History
MOA II
Community Access Network
Lynchburg, VA
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
El Cabritos
Lynchburg, VA
08.2007 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Associates - Medical Office - Business
Liberty University
Lynchburg, VADiploma - General Studies
Jefferson Forest High School
Forest, VA06.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
Timeline
MOA II
Community Access Network
03.2024 - Current
Cashier
El Cabritos
08.2007 - 03.2024
Associates - Medical Office - Business
Liberty University
Diploma - General Studies
Jefferson Forest High School