Experienced Human Resources professional with over a decade in benefits administration, employee relations, staffing, and compliance. Manages full-cycle benefits programs and streamlines processes for accuracy and efficiency. Guides employees through leave administration and policy interpretation while ensuring adherence to regulations. Develops recruitment strategies and supports workforce engagement initiatives aligned with organizational goals.
Work History
Manager, HR Operations
5 Months
UK Beyond Blue | 04.2026 - Current
Administered compensation programs, including merit cycles, off-cycle adjustments, and ongoing compensation data management within HRIS systems, ensuring alignment with organizational goals.
Manages administration of compensation programs, including merit cycles, off-cycle adjustments, and ongoing compensation data management within HRIS systems.
Oversees onboarding processes, including pre-boarding, documentation, orientation, and systematic entry and transition of new employees into HRIS and related platforms.
Coordinated post-orientation integration activities for new hires, facilitating timely updates and maintenance of employee data to enhance onboarding experience.
Maintains HR data related to workforce changes, separations, and organizational structure, ensuring data accuracy, consistency, and compliance across all HRIS records.
Collaborated with HR partners, organizational leadership, and external vendors to resolve operational issues, optimizing HRIS utilization and improving overall service delivery.
Collaborate with HR partners, organizational leadership, and external vendors to resolve operational issues, optimize HRIS utilization, and enhance service delivery.
Analyzes HR operations data to identify trends, monitor service levels, and recommend process improvements, leveraging HRIS analytics to support data-driven decision-making.
Human Resources Benefits Administrator
2 Years 3 Months
St. Claire | 01.2024 - 04.2026
Coordinated benefits for 1500+ employees, managing enrollments, terminations, claims, COBRA, and ACA compliance to ensure seamless benefit administration.
Coordinate benefits for 1500+ employees, including enrollments, terminations, claims, COBRA, and ACA compliance.
Manage annual Open Enrollment process, including analyzing new rates, collaborating with vendors on agreements and contracts, system setup, employee communications and enrollment support.
Planned and oversaw annual Benefits Fair; coordinated vendors and educational materials to empower informed employee decisions.
Plan and oversee annual Benefits Fair; coordinate vendors, educational materials, and all resources to support employees' informed decisions.
Partner with vendors and ensure compliance with ACA reporting and annual 1094/1095 forms.
Collaborate with payroll to ensure accurate processing of employee benefits and deductions.
Guide employees on benefit programs, resolving inquiries efficiently.
Guided employees on benefit programs, efficiently resolving inquiries to enhance overall employee satisfaction.
Support HR initiatives to enhance employee engagement.
Process payouts of accumulated time off for termed and eligibility changed employees to ensure accurate adjustments during employee status changes.
Human resources generalist
3 Years 3 Months
St. Claire HealthCare | 09.2020 - 12.2023
Oversaw full-cycle HR functions including recruitment, offers, and onboarding to ensure seamless workforce integration.
Conducted new hire orientation sessions and presented HR policies, benefits, and workplace expectations to enhance employee understanding and compliance.
Supported the development and implementation of HR policies, programs, and practices aligned with organizational goals.
Conducted new hire orientation sessions and presented HR policies benefits and workplace expectations to ensure employee compliance.
Served as a trusted resource for managers and employees by consulting and counseling all aspects of policies and procedures.
Assist with employee compensation initiatives, including job evaluation/classification, salary studies, competitive offers/adjustments, incentive plans, salary structure, and performance appraisals/merit program and market evaluations.
Processed performance evaluations, developing and maintaining merit increases and merit records.
Processed performance evaluations and maintained merit records to support fair employee recognition and compensation.
Partnered with payroll to ensure accurate biweekly deductions, remittances, and benefits reconciliations, promoting financial integrity in HR operations.
Ensured accurate implementation and timely processing of HRIS system changes.
Coordinator, Staffing
8 Years
St. Claire HealthCare | 09.2012 - 09.2020
Developed and executed recruitment strategies to meet current and projected staffing needs, leveraging multiple sourcing tools and methods. Partnered with leadership to assess workforce needs to design targeted recruitment plans.
Developed and managed job postings, advertising strategies and recruitment campaigns.
Screened applicants, conducted interviews, and referred qualified candidates to the hiring manager.
Facilitated candidate selection, credentialing, and onboarding through effective communication with internal stakeholders.
Guided applicants through hiring process to enhance candidate experience.
Guided applicants through the hiring process, ensuring a positive candidate experience.
Coordinated and administered new hire orientation.
Built strong external partnerships with colleges, community organizations and workforce networks to expand talent pipelines.
Maintained organized personnel files for new hires to ensure compliance with HR standards.
HR SPECIALIST
2 Years
St. Claire HealthCare | 09.2010 - 09.2012
Directed internal and external correspondence, facilitating timely communication and follow-up for efficient HR operations.
Managed incoming calls and walk-in inquiries, routing them to the appropriate HR team.
Performed routine audits of HR files to verify documentation was complete, accurate and properly filed.
Assisted with onboarding and orientation of new hires, coordinating health screenings and preparing orientation packets and handbooks to enhance new hire experience.
Directed internal and external correspondence to ensure timely communication and follow-up.
Provided administrative support to HR staff, including clerical tasks, data entry and record maintenance.
Supported HR events and initiatives, fostering employee engagement and promoting positive workplace culture.
Maintained HR office supplies, forms, and materials to ensure smooth daily operations.
Education
Associate of Business - Business Administration and Management
Operations Manager/Administrative Case Manager /Program Director/ HR Manager at Lifespan Home Care/Disability Services of the SouthwestOperations Manager/Administrative Case Manager /Program Director/ HR Manager at Lifespan Home Care/Disability Services of the Southwest