Overview
Work History
Education
Skills
Timeline
Generic

Marcia Thomas

Starkville,MS

Overview

40
40
years of professional experience

Work History

Outcomes and Support Manager

OCH Regional Medical Center
07.2013 - Current
  • Responsible for daily help desk operations
  • Answer calls, triage issues, and distribute tickets
  • Track hospital and clinic provider's performances within CMS regulatory guidelines with an annual attestation
  • Maintain hospital and clinic patient portals; register patients, provide patient support, and maintain portal dashboards

Club Manager

The Court House Racquet Club
05.1984 - 07.2013
  • Increased staff performance and engagement via motivational leadership
  • Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement opportunities
  • Responsible for hiring, training, and scheduling of front desk staff
  • Handled all accounts payable, accounts receivable, and payroll
  • Responsible for the daily operation of a 900+ member fitness facility

Education

Bachelor's Degree - Major: Marketing Minor: Management

University of North Alabama
Florence, AL
05.1990

Skills

  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Customer service
  • Reliable

Timeline

Outcomes and Support Manager

OCH Regional Medical Center
07.2013 - Current

Club Manager

The Court House Racquet Club
05.1984 - 07.2013

Bachelor's Degree - Major: Marketing Minor: Management

University of North Alabama

Similar Profiles

CREATE PROFILE
Marcia Thomas