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Marciana Cortez
Honolulu,Hawaii
Summary
Dynamic manager with a proven track record at Alpha-Omega Plumbing, enhancing workflow efficiency and team productivity. Skilled in decision-making and customer service, Committed to fostering a collaborative environment and ensuring compliance with safety protocols.
Overview
2016
2016
years of professional experience
Work History
Manager
Alpha-Omega Plumbing
- Led team in executing operational strategies to enhance workflow efficiency.
- Developed and implemented training programs for new employees to ensure compliance with safety protocols.
- Streamlined inventory management processes to reduce delays in order fulfillment.
- Coordinated cross-departmental communication to improve project timelines and resource allocation.
- Managed and motivated employees to be productive and engaged in work.
Medical Assistant
Jennifer Ito
Honolulu, HI
05.2012 - 07.2015
- Assisted healthcare providers with patient examinations and procedures.
- Prepared examination rooms, ensuring cleanliness and organization for optimal patient experience.
- Scheduled patient appointments, enhancing operational efficiency and reducing wait times.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Educated patients on medication usage and post-treatment care to improve adherence.
- Trained new team members on office procedures and software systems for improved integration.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Angela Pratt
Honolulu, HI
06.2002 - 01.2012
- Assisted healthcare providers with patient examinations and procedures.
- Prepared examination rooms, ensuring cleanliness and organization for optimal patient experience.
- Scheduled patient appointments, enhancing operational efficiency and reducing wait times.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Educated patients on medication usage and post-treatment care to improve adherence.
- Monitored inventory levels of medical supplies, facilitating timely reordering processes.
- Trained new team members on office procedures and software systems for improved integration.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate of Science -
Medical Assistant School
Honolulu, HISkills
Customer service
Team leadership
Time management
Decision-making
Multitasking
Problem-solving
Timeline
Medical Assistant
Jennifer Ito
05.2012 - 07.2015
Medical Assistant
Angela Pratt
06.2002 - 01.2012
Manager
Alpha-Omega Plumbing
Associate of Science -
Medical Assistant School