MARCIANA MCDOWELL
Cypress
Summary
Energetic professional in the fast-paced hospitality business, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
Rochester
07.2023 - 10.2024
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions
- Interacted pleasantly with guests to deliver quality customer service
Health Care Aide
Angles in your home
Rochester
08.2022 - 10.2024
- Educated customers on menu items, product ingredients and nutritional values
- Organized work orders, maintenance repairs and other administrative duties
- Assisted in laundry services including washing, drying, and folding linens
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Managed patient transportation and appointment scheduling
- Directed patients in prescribed exercises or in use of braces or artificial limbs
- Recorded daily notes about client conditions, treatments provided and progress made
- Planned, prepared or served meals to patients according to prescribed diets
- Assisted clients with bathing, dressing and incontinence care
Shift Leader
core life eatery
Rochester
10.2022 - 05.2024
- Followed operational policies and procedures.
- Assists with new team member training, and provides feedback where needed.
- Followed all food safety practices and restaurant cleanliness expectations in accordance with company guidelines.
- use electronic systems, such as computers and tablets.
- operate cutting tools and kitchen utensils.
Education
High School Diploma -
Bishop Kearney High School
Rochester, NY06.2024
Skills
- Time Management
- Customer service
- Food safety
- Focus
- Team leadership
- Team contributions
- Reliability and punctuality
- Safe food handling
- Communication
Timeline
Crew Member
Jersey Mike's Subs
07.2023 - 10.2024
Shift Leader
core life eatery
10.2022 - 05.2024
Health Care Aide
Angles in your home
08.2022 - 10.2024
High School Diploma -
Bishop Kearney High School
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