Marcie Koscher
Boynton Beach,FL
Summary
Versatile employee driven to maximize productivity and demonstrates excellent work ethic. Able to work quickly and provide knowledgeable Service. Excellent communication, interpersonal and organizational abilities. Friendly and enthusiastic who will consistently meet customer service satisfaction goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
Work History
Membership
Costco Wholesale Corp
Boca Raton, FL
10.2019 - Current
- Greeted and welcomed new members, establishing and updating memberships
- Prepared marketing materials that would be sent out to members, which detailed new events, promotions and activities that were coming up
- Identified issues and immediately stepped up to guarantee speedy and effective resolutions
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Investigated and resolved customer inquiries and complaints quickly
- Described and explained details about Costco membership options to inform customers and guide purchasing decisions
Center Merchandising
Costco Wholesale
Boca Raton , FL
11.2018 - 10.2019
Assisting members making their shopping experience enjoyable and efficient
Keeping tables and merchandise sized and neatly in order for members easy access
Costco Food Court
Costco Wholesale Corp
Boca Raton , FL
05.2018 - 10.2018
Provide excellent and efficient service to customers
cashier
preparing food, opening food court
expediting food
closing food court, cleaning machines
Education
Medical Assistant
McCann Technical School
North Adams, MA1982
Business Administration
Bay path Junior College
Longmeadow, MA1980
Skills
- Quick problem solver
- Outgoing and energetic
- Customer service
- Multitasking
- Strong communication skills
- Skilled in conflict resolution
- Cash register skills
- Cash drawer/vault drop experience
- Store merchandise stocker
- E Blocks marketing
- Refunds department/ Membership sales
- Inventory experience
Timeline
Membership
Costco Wholesale Corp
10.2019 - Current
Center Merchandising
Costco Wholesale
11.2018 - 10.2019
Costco Food Court
Costco Wholesale Corp
05.2018 - 10.2018
Medical Assistant
McCann Technical School
Business Administration
Bay path Junior College