Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marcie Michel

Jefferson City,MO

Summary

Driven Administrative Assistant with proven expertise in office management and customer service, honed at The Penman Group. Excelled in data organization and fostering professional relationships, significantly enhancing team communication and efficiency. Skilled in critical thinking and computer skills, adept at safeguarding sensitive information and streamlining office operations. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

1
1
year of professional experience

Work History

Administrative Assistant

The Penman Group
07.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Assistant to the Senator

Elaine Gannon
01.2024 - 05.2024
  • Made it my goal to make the Senators job as smooth and seamless as possible
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.


Education

High School Diploma -

Homeschooled
Jefferson City, MO
05.2024

Skills

Customer Service

Data Entry

Computer Skills

Office Administration

Filing

Critical Thinking

Scheduling

Office Management

Relationship Building

Strong Problem Solver

Data organization

References

Chief of Staff - Heather McKnelly

Heather.McKnelly@senate.mo.gov | 573-680-3336


Director of Government Affairs - Kaycee Nail

kaycee@penman.group | 314-630-5709







Timeline

Administrative Assistant

The Penman Group
07.2024 - Current

Assistant to the Senator

Elaine Gannon
01.2024 - 05.2024

High School Diploma -

Homeschooled
Marcie Michel