Marcina Langrine
Springdale,AR
Summary
Dynamic Operations Coordinator at Marshallese Educational Initiative with a proven track record in project management and team building. Skilled in financial analysis and effective communication, I successfully enhanced productivity and employee engagement, driving continuous improvement initiatives that elevated operational efficiency. Committed to fostering a collaborative work environment and achieving organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Marshallese Educational Initiative
Springdale, AR
03.2019 - Current
- Managed administrative staff and trained new hires on office procedures and policies.
- Coordinated daily operations activities and assigned tasks to staff members.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Managed daily functions of deskside support, including defining and implementing processes.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Tutor
Turnbow Elementary
Springdale, AR
11.2019 - 02.2020
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Utilized online platforms and resources to conduct virtual tutoring sessions.
- Monitored and recorded students' progress, providing detailed reports to parents and teachers.
- Utilized different methods such as audio and visual aids, lectures, demonstrations, or hands-on activities to enhance learning outcomes.
- Provided homework help and test preparation strategies to improve study habits and test-taking skills.
- Attended training sessions, enhancing tutoring practices and techniques.
Certified Pharmacy Technician
Walgreens
Springdale, AR
03.2016 - 11.2019
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Entered prescription information into computer databases.
- Conducted compliance packaging of prescribed medications into unit dose containers.
- Established and updated patient profiles, medications and insurance details.
Support Associate
JC Penny Salon
Springdale, AR
06.2017 - 09.2019
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Collaborated with other departments to ensure timely resolution of customer issues.
- Updated system with order specifics and customer details, preferences, and billing information.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Implemented changes as needed based upon feedback from customers or management team members.
Sales Associate
Walmart
Springdale, AR
02.2014 - 06.2016
- Developed trusting relationships with customers by making personal connections.
- Described merchandise and explained use, operation and care.
- Adhered to company initiatives and achieved established goals.
- Assessed customer needs to provide assistance and information on product features.
- Provided accurate information about products, prices and services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
High School Diploma -
Harber High School
Springdale, WA05-2013
Skills
- Project management
- Process improvement
- Financial analysis
- Data entry
- Inventory management
- Customer service
- Team building
- Time management
- Task delegation
- Effective communication
- Attention to detail
- Leadership skills
- Continuous improvement
- Team collaboration
- Strategic planning
- Excellent communication
- Active listening
- Problem-solving
- Organizational skills
- Operations management
- Employee motivation
- Problem-solving abilities
Languages
English
Professional
Marshallese
Professional
German
Limited
Certification
- Top 100 Women of Impact
- Delivered the Youth Statement in Vienna, Austria to General Assembly at the United Nations
- Member of “Affected Communities and Allies Working Group for a Nuclear-Free World
- Whole Health Institute Facilitator
- Methods from WHI training is used in our Women's Advocacy Program workshops
- Member of NLC & AAPI Caucus
- New Leaders Council Alum, AR Chapter
- Our Healthy Alliance
- CoC General Member
- IYOAP Youth Board Member
- Mental Health Certified
- Steering Commitee
Timeline
Tutor
Turnbow Elementary
11.2019 - 02.2020
Operations Coordinator
Marshallese Educational Initiative
03.2019 - Current
Support Associate
JC Penny Salon
06.2017 - 09.2019
Certified Pharmacy Technician
Walgreens
03.2016 - 11.2019
Sales Associate
Walmart
02.2014 - 06.2016
High School Diploma -
Harber High School
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