Marcinda Thompson
Parkersburg,WV
Summary
Proven expertise in maintaining impeccable cleanliness and guest satisfaction, honed at Hampton Inn By Hilton. Excelled in swiftly removing stains and replenishing room amenities, ensuring a welcoming environment. Skilled in both the hard skill of thorough cleaning and the soft skill of enhancing guest relations. Achieved significant improvements in room readiness efficiency, contributing to a positive guest experience.
Overview
7
7
years of professional experience
Work History
Housekeeping Room Attendant
Hampton Inn By Hilton
12.2017 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
Associate of Arts - Psychology
University of New Mexico
Albuquerque, NMHigh School Diploma -
David Anderson High School
Lisbon, OH05.1999
Skills
- Cleaning bathrooms
- Guest Relations
- Vacuuming and sweeping
- Dusting furniture
Timeline
Housekeeping Room Attendant
Hampton Inn By Hilton
12.2017 - Current
Associate of Arts - Psychology
University of New Mexico
High School Diploma -
David Anderson High School