Marcio Jr Sales

Operations Manager & Sales | Union Moving & Storage

Dates of Employment: [Your Start Date] – Present

• Oversee daily operations, ensuring efficient scheduling, logistics, and customer satisfaction.

• Manage a team of movers and drivers, providing training and support to maintain high service standards.

• Coordinate residential and commercial moving services, including local and long-distance relocations.

• Handle client communications, estimates, and contract negotiations to maximize business growth.

• Generate and close sales by providing moving consultations, preparing quotes, and following up with leads.

• Develop relationships with clients, realtors, and businesses to drive referrals and repeat customers.

• Ensure compliance with safety regulations and company policies to maintain a secure work environment.

• Optimize operational efficiency by implementing cost-effective strategies and workflow improvements.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.

• Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
• Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
• Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
• Built productive, lasting connections with individual students.
• Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.