MARCKINLEY TOUSSAINT
Brockton,MA
Summary
Cybersecurity professional adept at supporting secure digital environments and fostering inclusive learning. Experienced in troubleshooting technical issues and collaborating with educational teams to implement technology, ensuring students develop digital literacy while adhering to compliance frameworks.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Paraprofessional
New Heights Charter School
Brockton, MA
05.2026 - Current
- Supported students with IEPs through tailored academic, behavioral, and social-emotional assistance, enhancing individual learning experiences.
- Collaborated with teachers and staff to implement individualized learning plans, promoting student engagement and success.
- Fostered positive, inclusive learning environment by reinforcing classroom expectations, contributing to student well-being and community.
- Demonstrate strong communication skills when working with students, teachers, administrators, and families.
- Assist with classroom activities, small-group instruction, and student supervision throughout the school day.
Building Paraprofessional
Downey Elementary School
Brockton, MA
09.2025 - 05.2026
- Provide individualized and small-group academic assistance, reinforcing classroom instruction and supporting students' diverse learning needs.
- Supported students in developing digital literacy and responsible technology use, fostering an engaging and accessible learning environment.
- Provide both educational and technical support across multiple classrooms, assisting teachers and students with instructional technology, digital learning platforms, and classroom devices.
- Collaborated with staff to integrate technology into lessons, troubleshoot hardware and software issues, and ensure seamless operation of laptops, tablets, projectors, and smart boards.
- Assisted in implementing technology-based learning tools like Google Workspace, Google Chrome, and Clever for Education, enhancing online testing systems and interactive learning software.
Seasonal Sales Associate
Moncler Outlets
Wrentham, MA
10.2025 - 02.2026
- Delivered high-quality customer service by assisting clients with product selection, sizing, and styling recommendations.
- Cultivated positive customer relationships, contributing to sales growth and repeat business.
- Processed transactions accurately and efficiently using POS systems, including cash, card, and returns.
- Upheld brand standards and ensured clean, organized sales floor to enhance in-store experience.
- Supported visual merchandising by arranging displays and restocking merchandise to align with company guidelines.
- Monitored inventory levels, assisted with stock replenishment, and organized backroom operations.
- Partnered with team members to achieve daily sales goals and maintain efficient store operations.
- Adapted quickly in a fast-paced, high-traffic retail environment during peak seasonal periods.
Sales Associate
Sunglass Hut
Brockton, MA
05.2024 - 08.2025
- Delivered customer-focused service and guided clients through product selection.
- Maintained accurate sales records and processed transactions while organizing inventory to enhance store efficiency.
- Supported team operations and improved store organization to elevate client satisfaction.
Intern
HubTech
Remote, MA
01.2024 - 12.2024
- Shadowed cybersecurity professionals to learn best practices in system configuration, threat monitoring, and documentation, enhancing understanding of security protocols.
- Assisted in maintaining secure digital records and observed internal workflows to support compliance and data management, contributing to streamlined operations.
- Participated in team meetings focused on cybersecurity initiatives and risk mitigation strategies.
- Gained exposure to incident response protocols and supported administrative coordination of IT projects, facilitating effective project execution.
- Assisted with cybersecurity and administrative functions in internship
Intern
New Heights Charter School
Brockton, MA
10.2022 - 05.2023
- Delivered front-line technical and procedural support to staff and students, enhancing user experience.
- Interacted professionally with students, parents, and faculty.
- Coordinated scheduling, classroom resources, and recordkeeping to streamline daily operations.
- Facilitated office management tasks, ensuring efficient administrative support.
Education
Master of Science - Artificial Intelligence
New England College
Henniker, NH12-2026
Bachelor of Science - Cybersecurity, Business Administration
New England College
Henniker, NH05-2025
Associate of Arts - Liberal Arts Studies
Massasoit Community College
Brockton, MA06-2023
High School Diploma -
New Heights Charter School
Brockton, MA06-2023
Skills
- Classroom Management
- Digital Literacy
- Classroom Technology
- Technology Support
- Technical Support
- Google Workspace
- Software Utilization
- Tech Troubleshooting
- Behavioral Support
- Student Assessment
- Interactive Learning
- Technical Integration
- Data Management
- Data Analysis
- SQL
- Python
- Pandas library
- NLP
- Jupyter notebooks
- Cybersecurity basics
- VPN
- DNS
- IDS/IPS
- Firewalls
- Log Analysis
- Compliance Awareness
- Collaboration Skills
- Administrative Support
- Critical Thinking
- Presentation Tools
Certification
- CompTIA Security+, In Progress, Threat detection, incident response, risk mitigation
Languages
- English, Fluent
- Haitian Creole, Fluent
Cybersecurity And Technical Skills
Splunk, NIST, ISO 27001, CIS Controls, TCP/IP, VPN, DNS, Subnetting, IDS/IPS, Firewalls, Risk Assessment, Incident Response (Foundational), Digital Forensics (Introductory), AWS, Azure, GCP, EDR (Exposure), SQL, Basic Scripting, Log Analysis, HIPAA, GDPR, PCI-DSS (Introductory knowledge), Microsoft Office Suites, Google Workspace
Timeline
Paraprofessional
New Heights Charter School
05.2026 - Current
Seasonal Sales Associate
Moncler Outlets
10.2025 - 02.2026
Building Paraprofessional
Downey Elementary School
09.2025 - 05.2026
Sales Associate
Sunglass Hut
05.2024 - 08.2025
Intern
HubTech
01.2024 - 12.2024
Intern
New Heights Charter School
10.2022 - 05.2023
Master of Science - Artificial Intelligence
New England College
Bachelor of Science - Cybersecurity, Business Administration
New England College
Associate of Arts - Liberal Arts Studies
Massasoit Community College
High School Diploma -
New Heights Charter School