MARCO ANTONIO DANTAS SILVA
Boston,MA
Summary
Dedicated professional with extensive experience in janitorial operations and team leadership. Skilled in training staff, conducting inspections, and optimizing workflow to meet cleanliness and safety standards. Committed to fostering a professional and efficient work environment.
Overview
2
2
years of professional experience
Work History
Janitorial Supervisor
Pritchard Industries
Waltham, MA
10.2025 - Current
- Supervised daily cleaning operations to ensure high standards of cleanliness and safety.
- Trained and mentored new staff on effective cleaning techniques and safety protocols.
- Coordinated schedules for janitorial staff to optimize workflow and coverage.
- Conducted regular inspections of facilities to maintain cleanliness and compliance with standards.
- Prepare documentation for management and client reporting
- Ensure adherence to health, safety, and sanitation standards
Operations Veteran Service Representative
New England Home Center of Veterans
Boston, MA
09.2025 - 10.2025
- Assisted customers with product inquiries and service requests
- Processed orders and managed inventory to ensure timely fulfillment
- Maintained accurate records of customer interactions and transactions
- Resolved customer complaints efficiently, enhancing satisfaction levels
Housekeeping Team Leader
ADM Cleaning and Maintenance
Boston, MA
01.2024 - 08.2025
- Supervised daily cleaning operations to ensure high standards of cleanliness and safety.
- Trained and mentored new team members on proper cleaning techniques and equipment usage.
- Conducted regular inspections to maintain compliance with company quality standards.
- Coordinated schedules and assignments to optimize workflow efficiency among team members.
Housekeeper
Beale's Cleaning Services
Boston, MA
09.2023 - 01.2024
- Performed thorough cleaning of residential and commercial spaces, ensuring high standards of cleanliness.
- Utilized industry-standard cleaning tools and solutions to enhance the efficiency and effectiveness of tasks.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Meticulously washed and polished surfaces for a pristine appearance.
- Conduct comprehensive cleaning of various areas meet health standards, disinfect equipment and supplies to maintain optimal hygiene.
Education
GED -
Escola De Negocios E Technologies De Cabo Verde
Praia, Cabo Verde12-2015
Bachelor's in Communications And Marketing - Digital Communications And Multimedia
Universidad Jean Piaget
Praia, Cabo Verde07-2012
Skills
- Cleaning expertise
- Supervisory experience
- Team management
- Waste disposal
- Professionalism and Teamwork
Honesty and Integrity
Adaptability
Problem-Solving
Dependability/ reliability/
Languages
Spanish
Professional Working
English
Full Professional
Portuguese
Native or Bilingual
French
Professional Working
Timeline
Janitorial Supervisor
Pritchard Industries
10.2025 - Current
Operations Veteran Service Representative
New England Home Center of Veterans
09.2025 - 10.2025
Housekeeping Team Leader
ADM Cleaning and Maintenance
01.2024 - 08.2025
Housekeeper
Beale's Cleaning Services
09.2023 - 01.2024
GED -
Escola De Negocios E Technologies De Cabo Verde
Bachelor's in Communications And Marketing - Digital Communications And Multimedia
Universidad Jean Piaget