Marco Barajas
Washington,DC
Summary
A hardworking and reliable employee with a background in operating cash registers and providing excellent customer service and a team player. Ready to help team achieve company goals. Great listener and time management always love feedback. Skilled at helping customers accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.
Overview
9
9
years of professional experience
Work History
Food Service Worker
Chipotle Mexican Grill
09.2017 - 05.2018
- Worked with customers placing large or specialized orders, providing samples and recommendations, and responding to requests
- Greeted customers and answered inquiries regarding menu items and specials
- Complied with company service standards, including inventory and cash control procedures
- Maintained order and cleanliness of work areas to conform with health codes
- Upheld food safety standards at all times
Cashier
Einstein Bagels
08.2015 - 01.2017
- Helped customers find specific products, answered questions
- Welcomed customers and helped determine their needs.
- Operated cash register, collected payments, and provided accurate change
- Signing Customers up for rewards programs
- Worked flexible schedule and extra shifts to meet business needs.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Certified Trainer
Chipotle Mexican Grill
12.2017 - 07.2022
- Helped new hires assimilate Into the workforce and get up to speed on procedures with successful onboarding processes
- Welcomed customers, offering assistance to help find necessary store items
- Maintained high productively by efficiently processing cash, credit, debit and voucher program payments for customers
- Provided coaching and mentoring to employees
Associate Banker-ME
Chase Bank
08.2022 - Current
- Engages clients as they enter branch welcoming our customers and greeting the customer by name
- Managing lobby traffic and scheduling meetings and sending referral to RB and PCB
- Processed applications for new accounts
- Educates clients on the usage of technology self-service options such as chase mobile app, chase.com and ATMs
- Advised customers on bank products, services and financial planning options
Education
Cesar Chavez Pcs For Public Policy Parkside High School
Washington, DC06.2017
Skills
- Bilingual English and Spanish Speaking
- Educating clients
- Account openings
- Follow-up skills
- Bank Deposits
- Account Services
- Customer satisfaction measurement
AB Cohort Program
AB Cohort Program is to get myself prepare for the Relationship Banker role, I was choosing by our Director Market Erik Drucker from the Washington DC Market for the program
Languages
Spanish
Full Professional
Timeline
Associate Banker-ME
Chase Bank
08.2022 - Current
Certified Trainer
Chipotle Mexican Grill
12.2017 - 07.2022
Food Service Worker
Chipotle Mexican Grill
09.2017 - 05.2018
Cashier
Einstein Bagels
08.2015 - 01.2017
Cesar Chavez Pcs For Public Policy Parkside High School