Marco Briceno
Chicago,IL
Summary
Caring Youth Care Worker with 9+ years of experience mentoring troubled adolescents. Adept at working with homeless, runaway and delinquent youth. Friendly Transporter offering safe driving record and positive attitude. Known for adaptability and resourcefulness. Determined and experienced in safety procedures and customer service. Clean driving record and reputation for timeliness and excellent service. Diligent in supervising youth activities, teaching life skills and promoting self-esteem and healing through individual and group counseling.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SAFETY youth Care Worker III (Lead)
Heartland Human Care Services
07.2018 - 02.2023
- Transport youth in vans to scheduled appointments/outings as needed
- Performed ongoing maintenance on program's vehicle assigned to ICRC
- Maintained and cleaned equipment after each job and inspected
- Would conduct youth airport drop off and pickups
- Transported program files, equipment, food, and youth as needed to other facilities
- Train new hire employees to successfully execute daily tasks
- In charge of staff rotation to delegate tasks among staff evenly
- Maintain youth and program files in compliance through ORR, DCFS, CARF, and Program standards
- Member of ICRC Security Committee, ensuring safety and wellbeing of 72+ program participants while in programming
Safety Youth Care Worker III
Heartland Human Care Services
09.2014 - 07.2018
- Member of event committee; organized monthly events for participants to attend while in program
- Program barber; met with 236 participants hygiene needs by providing haircuts
- Educated youth on maintaining hygienic needs, importance of self-care, and self-expression
- Assisted youth with obtaining resources such as food, clothing and shelter
- Completed clear and concise documentation of youth behavior and actions
- Supported individuals dealing with mental health and emotional issues
Education
CDL Class A
Mid City Truck Driving Academy
Chicago, IL09.2023
GED -
Benito Juarez High School
Chicago, IL2005
Skills
- Able to operate vehicles such as tractor-trailers, combination vehicles, and trucks with gross vehicle weight rating (GVWR) of 26,001 pounds or more
- PowerPoint, Outlook, Word, Excel, and Adobe
- Multitasking and time management
- Vehicle/pre-trip Inspections
- Clear communication (written and verbal)
- Fluent in Spanish and English
- Problem solving/creative solutions
- Detail-oriented
- Prioritizing safety
Certification
- CPR and CPI Certified | Chicago, IL Trained and certified in Crisis Prevention Intervention and Trained in Cardiopulmonary Resuscitation
- CDL Drivers License Class A (2023-present)
References
Available Upon Request
Timeline
SAFETY youth Care Worker III (Lead)
Heartland Human Care Services
07.2018 - 02.2023
Safety Youth Care Worker III
Heartland Human Care Services
09.2014 - 07.2018
CDL Class A
Mid City Truck Driving Academy
GED -
Benito Juarez High School
- CPR and CPI Certified | Chicago, IL Trained and certified in Crisis Prevention Intervention and Trained in Cardiopulmonary Resuscitation
- CDL Drivers License Class A (2023-present)
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